TRUNG NGUYEN
Shawnee
Summary
Dynamic leader with proven management proficiency at Panasonic Corporation Energy of North America, adept at enforcing policies and resolving conflicts to enhance productivity. Skilled in effective communication and problem-solving, I successfully established performance targets and ensured quality standards, driving team success and customer satisfaction in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Process Lead
PANASONIC CORPORATION ENERGY OF NORTH AMERICA
Sparks
10.2019 - Current
- Enforce company policies regulations with employees
- Resolve conflicts between employees to maintain positive and productive work environment.
- Keep employees operating productively to SOP/SWI standards and working on task to meet production '6s standards/Lean processes'
- Escalate any downtime to Supervisor
- Complete end of the day shift reports
- Communicate with other processes if needed
- Start up of KA1 and SOP/SWI revisions
TEAM LEAD
TRELLEBORG SEALING SOLUTIONS
Northborough
01.2011 - 01.2019
- Achieved the required company quality standards ensuring customer satisfaction.
- Assigned projects for staff every month
- Diagnosed and resolved problems based on work procedures
- Ensured quality and safety standards were met
- Hired and trained new staff members
- Managed 4 departments with a total of 27 employees. (Small Mold, Large Mold, Formed Hose and Long Press)
- Represented all 4 departments as a Gate keeper in a positive and professional manner.
- Very knowledgeable on all aspects of the plant due to starting as an entry-level operator
- Established performance targets for staff
MANAGER
JOURNEYS
Marlborough
01.2008 - 01.2011
- Assisted in recruiting and hiring employees within store needs.
- Assisted in training and developing a successful sales team.
- Met and exceeded personal and store sales goal and standards of performance
- Provided feedback, coaching, and accountability to all employees.
- Supervised and managed all aspects of daily store operations in Store Manager and Manager in Training’s absence.
- Effectively communicated all store needs to Store Manager and Manager in Training
- Resolved customer issues effectively
- Bank deposits
- Opening/Closing store
Education
Highschool -
South Highschool
Worcester, MAGED -
Quinsigamond Community College
Worcester, MASkills
- Leadership skills
- Effective communication
- Organizational abilities
- Coordination expertise
- Customer service excellence
- Management proficiency
- Problem-solving capabilities
Certification
- Boiler and Pressure Vessel License
- Problem Solving Training QPS Certification
- Blueprint Reading Training QPS Certification
- Lean Six Sigma Green Belt Training at Trelleborg
Languages
- English
- Vietnamese
Timeline
Process Lead
PANASONIC CORPORATION ENERGY OF NORTH AMERICA
10.2019 - Current
TEAM LEAD
TRELLEBORG SEALING SOLUTIONS
01.2011 - 01.2019
MANAGER
JOURNEYS
01.2008 - 01.2011
Highschool -
South Highschool
GED -
Quinsigamond Community College
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