Summary
Overview
Work History
Education
Skills
References
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Trunita Long

Stockbridge,United States

Summary

Results-oriented Medical Billing Specialist with extensive expertise in EPIC and NextGen systems. Demonstrates proficiency in analyzing revenue cycle reports, optimizing processes, and ensuring adherence to Medicare and Medicaid regulations.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Medical Billing Specialist

Rattandeep Singh, M.D., P.C.
Atlanta, GA
03.2021 - 08.2025
  • Reached out to responsible insurance companies and individuals to collect on outstanding balances on a timely basis.
  • Claim edits and registration correction in EPIC system
  • Identify and submit primary, secondary claims to insurance
  • Input insurance payments and adjustments to accounts
  • Work claim denials in EPIC workques and submit in writing appeal letters on denied claims for physician
  • Contacted insurance providers to check patient coverage.
  • Collected and processed copayments and out-of-pocket charges
  • Provided necessary health education training for patients.
  • Set and managed patient appointment schedules using EPIC system
  • Updated customer accounts with interactions, payments and personal information.
  • Assisted in performing front office duties such as check-in and check-out patients
  • Assisted patients with billing issues and questions about insurance coverage
  • Charge entry in EPIC system
  • Insurance and patient payment posting in EPIC system
  • Retrieve remittance advice from Waystar Revenue Cycle Management Solutions
  • Analyzed account receivables and corrected all problem in EPIC and Waystar

Collections Representative

Universal Health Services, Inc. (Peachford Hospital)
Atlanta, GA
12.2020 - 03.2021
  • Reports trends or information pertinent to insurance claims, provider, or system issue to management
  • Claims submission to insurance companies.
  • Submitted medical records to insurance
  • Contacted insurance providers to check claim status
  • Worked to meet productivity and collections goals including dollars collected and accounts handles as well as reducing rates of delinquent accounts

Revenue Cycle Representative III

Piedmont Healthcare Physicians Group
Atlanta, GA
05.2007 - 03.2018
  • Identified and corrected payment problems involving patients or third-party payers.
  • Reached out to responsible insurance companies and individuals to collect on outstanding debts on claims.
  • Submitted claim appeals in writing regarding denied claims.
  • Evaluated accuracy and compliance of all documentation and reports.
  • Ability to analyze and assess Revenue Cycle reports, workflow, and processes.
  • Notified management with patient account and insurance issues.
  • Reports trends or information pertinent to insurance claims, provider, or system issue to management.
  • Resubmit claims as necessary.
  • Performed charge entry and payment posting.
  • Composed correspondence to insurance payers, third parties, and patients regarding the resolution of outstanding balances and claim appeals.
  • Communicated with all partners throughout the organization including managers, physicians, front and back office staff about making sure operation are running smoothly and solve problems regarding patients and/or claims.
  • Analyzed account receivables and corrected all problem.
  • Worked to meet productivity and collection goals including dollars collected and accounts handled as well as reducing rates of delinquent accounts.
  • Ability to function as a trainer and lead.
  • Assisted and participated in creation of training manuals and job aids for their respective area of expertise.
  • Received an award for providing suggestions and recommendations to Leadership Committee for ways to improve the work environment.

Medical Billing Representative

Peachtree Pulmonary
Atlanta, GA
01.2001 - 04.2007
  • Reached out to responsible insurance companies and individuals to collect on outstanding debts on a timely basis.
  • Perform charge entry and payment posting.
  • Submitted claims to insurance companies.
  • Submitted in writing appeal letters on denied claims for physicians
  • Contacted insurance providers to check patient coverage.
  • Collected and processed copayments and out-of-pocket charges using Mediware.
  • Provided necessary health education training for patients.
  • Set and managed patient appointment schedules using Mediware.updated customer accounts with interactions, payments and personal information.
  • Completed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
  • Managed accounting operations, accounting close, account reporting and reconciliations.
  • Set up NPI numbers for providers and facilities and updated current profile information.
  • Completed physician enrollments into Medicaid, Medicare and private insurance pla
  • Assisted patients with billing issues and questions about insurance coverage

Education

Certification - Medical Billing and Coding

National Institute of Technology
Atlanta, GA, United States

Some College (No Degree) - Early Childhood Education

Sinclair Community College
Dayton, OH, United States

Skills

  • EPIC and NextGen systems
  • Meditech and PrognoCIS
  • Emdeon and Navicure
  • Star and Navinet
  • Availity and Waystar
  • Microsoft Office applications
  • Claims review and processing
  • Regulatory interpretation
  • Medicare and Medicaid regulations
  • HMO, PPO, and indemnity plans
  • Commercial insurance expertise
  • Patient registration processes
  • Insurance verification techniques
  • Patient liability collections
  • Medical terminology proficiency
  • HIPAA compliance knowledge
  • Multi-specialty practice management
  • Internal medicine management
  • ICD-10 coding expertise
  • CPT coding skills
  • CMS-1500 form completion
  • Explanation of Benefits (EOB) interpretation

References

Upon Request

Affiliations

  • Cooking
  • Arts and Crafts

Accomplishments

  • Recognition Awards for Work Ethics
  • Recognition for Patient Satisfaction

Certification

  • Medical Billing and Coding Certification

References

References available upon request.

Timeline

Medical Billing Specialist

Rattandeep Singh, M.D., P.C.
03.2021 - 08.2025

Collections Representative

Universal Health Services, Inc. (Peachford Hospital)
12.2020 - 03.2021

Revenue Cycle Representative III

Piedmont Healthcare Physicians Group
05.2007 - 03.2018

Medical Billing Representative

Peachtree Pulmonary
01.2001 - 04.2007

Certification - Medical Billing and Coding

National Institute of Technology

Some College (No Degree) - Early Childhood Education

Sinclair Community College

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Trunita Long