Truong Nam Phuong Nguyen

Dedicated and personable professional with over 4 years of customer service experience in the fast-paced food and beverage industry, complemented by 5 months of hands-on experience as a dental clinic receptionist. Skilled in leveraging strong interpersonal skills to create positive client experiences and maintain a welcoming atmosphere. Proven ability to enhance operational efficiency, improve performance, ensure quality assurance, and coordinate effectively with team members. Adept at applying analytical thinking to solve problems, managing front desk operations, scheduling appointments, and multitasking in high-pressure environments. Seeking to contribute to a dynamic team by bringing a customer-focused approach and a commitment to continuous improvement in a receptionist role.