Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Trupati Desai

Plano,TX

Summary

Accomplished Senior IT, Software, Infrastructure, Regulatory, Data, Cybersecurity Manager. Strong relationship management, results driven & flawless delivery with a can-do resourceful attitude and creative out of the box thinking, combined with solid goal orientated, strategic planning and analytical problem-solving skills. 20+ years of project delivery for multiple industries resulting in widespread positive impact to people, systems, and processes. International work experience.

Overview

27
27
years of professional experience

Work History

Sr. Infrastructure Project Delivery Manager

NTT DATA
03.2016 - Current
  • Manage technical and non – technical multiple Software, Security, and Infrastructure projects over multiple states for large Southern Electrical and Nuclear Energy company. Support and maintain strong customer relationships and successfully manage stakeholder expectations
  • Plan and oversee Fiber Solutions for both Single Mode Fiber and Multi-Mode Fiber set up data centers to optimize performance and productivity
  • Manage structured cabling projects that involve comprehensive system of cables, connectors and related hardware to support the transmission of network, data, voice, video, Wi-Fi & Security
  • Projects include set up of IT infrastructure of Power Generation Fossil sites including Solar Farms,Service Centers. Design and integration of complete solutions incorporating AV, video conferencing, content distribution and digital signage, plus the computers, telecoms and networks that make those solutions work for Data Centers, and Corporate Headquarters.
  • Assist development team in containerized tool development, infrastructure security, monitoring, auto-scaling, auto-recovery, performance tuning and installation/configuration of containerized applications, with all its dependencies, including system libraries, binaries, and configuration files.

Vice President Data Delivery

LOGICSOURCE
04.2015 - 03.2016
  • Appointed and established a Data Governance Strategy Framework for the company to define and implement data policies, access, centralization, data cycle process, compliance, data quality, data dictionary and organizational data awareness and identify cost savings for $5B+ spend data projects. Provided extensive hands-on and directional support and delivered projects months ahead of time.
  • Coached/mentored team of data analysts to work as a cohesive unit via cross training, peer reviews, goal setting, while empowering team to openly communicate ideas and issues and setting clear direction that aligned with company objectives.
  • Creation of standard data taxonomy ("dictionary") and initiation of data automation/data centralization and architectural design of data warehouse. Involved in requirements of Ariba Supply Chain tool. Vetting of BI Vendors

Sr. Compliance Project Manager

MONEYGRAM
11.2013 - 04.2015
  • Worked on Deferred Prosecution Agreement Project, requiring implementation of Suspicious Activity Monitoring process/tool.
  • Develop and analyze $10M+ of compliance data

Sr. Project Manager/Business Analyst

THINK FINANCE
05.2013 - 10.2013
  • Orchestrated $20M Reporting Projects for the CFO to produce financial reconciliation & payment processing. Successfully implemented Content Management, IVR solutions and Check/Debit Card Payment solutions for multiple products using Agile methodology under tight regulatory

Sr. Project/Business Analyst (Mortgage)

EQUATOR
05.2012 - 04.2013
  • Interfaced with Bank of America/Chase/Nationstar/Homeward to define complex customized default servicing mortgage solutions for 10+ (Short Sale/REO/Loan Modification/Deed in Lieu) projects.

Technology Delivery Manager - Architecture & Data Analytics

BANK OF AMERICA
04.2010 - 04.2012
  • Technology Delivery Manager Responsibilities: Delivery for $12M+ technical projects including budget forecasting/resource allocation/tracked progress. Issue Resolution/Creation of Data Artifact summaries/metrics for Executive Management. Managed risk assessment and mitigation strategies to protect project timelines and deliverables.

Sr. Change/Problem Manager

CALPINE CORPORATION
03.2009 - 02.2010
  • Chaired Change Advisory Board performed risk analysis on application/infrastructure changes and communicated companywide issues/incidents/outages/high risk changes.
  • Revamped entire Change process and documentation reducing downtime changing production risk

Change Analyst, Risk Officer, Vice President, ITIL Operations, CORPORATE & INVESTMENT BANKING

WELLS FARGO BANK
09.1998 - 11.2008
  • Chaired CAB. Monitored/assessed over 10,000+ changes for quality assurance, risk assessment and divisional/enterprise cross impact. I drove problem management processes and assisted in root cause identification and trend analysis. Headed training for national/global roll out of 1200+ personnel
  • Managed Content Management database. Monitored SOX/Basel III compliance and provided auditors evidence for testing
  • Designated by Enterprise as key adviser to design tool and complex workflows and implement an integrated change/Problem Inventory Peregrine tool and associated processes and policies.
  • Communicated process/tool updates via weekly newsletters/created surveys for process/tool improvements. Performed root cause identification utilizing Ishikawa/Fish bone Analysis. Executed and negotiated production releases/changes between departments. Established the Technology Controls Department
  • Monitored Sarbanes Oxley requirements and Internal Audit procedures to audit IT changes. Drove issues to resolution. Created IT Inventory tracking process utilized by IT/Finance/Audit

Education

Bachelor of Science Honors Degree (BSc) - Biology, Genetics

University of Zimbabwe

Skills

  • Influence, strategic, self-starter and problem solver, with ability to step outside of my “comfort zone” and work in ambiguous challenging environments High performance under pressure/tight deadlines and shifting priorities High Emotional intelligence creating strong trust bonds and relationships
  • Special niche in absorbing complex information from a variety of sources and in a very short period, simplifying to bare minimum of what is required in a visual format
  • Partner, influence and communicate effectively with technical/non-technical resources/Executives to relay key information, insights/metrics/issues/obstacles that creates an environment of transparency and increases velocity of decision making
  • Strong Communication skills, ability to articulate complex technical and non- technical discussion topics in both written and oral form to clients, peers, and senior leadership
  • Looked on as subject matter expert for fellow team members and direct reports on making reliable technical decisions and supporting complex solutions which require strong analytical and troubleshooting skills

Accomplishments

  • Successfully led the buildout and standup of the $50M+ Utility Service Centers, Solar Farms, Power Generation Fossil sites with multiple workstreams and cross functional multinational teams from Telecom (Fiber), DNO & DNE (CISCO Network), Facilities, AV, Field Service Technicians, multiple 3rd party vendors, contract, change management and client management.
  • Plan and oversee Fiber Solutions for both Single Mode Fiber and Multi-Mode Fiber set up data centers to optimize performance and productivity. Manage structured cabling projects that involve comprehensive system of cables, connectors and related hardware to support the transmission of network, data, voice, video, Wi-Fi & Security
  • Flawless deployment of 70 + IT Infrastructure & Application, Cloud Migration, Regulatory Data & Cybersecurity projects for multiple industries, estimating costs, under tight deadlines, mitigating risks, and following projects through to their completion on budget and on time.
  • Deployment of 10M+ Cybersecurity monitoring solutions for multiple Power Plants to back up and protect business critical applications and data from ransomware attacks.
  • Successfully migrated over 2000 servers over tight deadline of 6 months deploying Carbon Black antivirus which involved server data clean up and multiple communication streams to 300+ people.
  • Executed and analyzed complex Financial Services, Enterprise IT Systems, Compliance, Risk, Governance and Data across multiple groups/geographies, with 10+ years of leadership experience coaching and mentoring IT resources.
  • Accountable for transformation of the data department. Reduced timelines for $1B-$5B financial data with keen ability to manage, analyze and identify data insights via implementing master data methodology, identifying data trends and data quality issues removing process redundancies, summarizing, and presenting the data effectively enabling the business to make reliable and effective key decisions. Resulted in $150K of average savings per project
  • Company leader for SaaS project delivering a configurable out of box solution. A big win, which reduced speed of time to market in a highly competitive environment. Implemented in 6 months/$5M savings in future development
  • Executed $12M+ remediation projects replacing aging technologies requiring strong technical expertise.
  • Reduced 450 Fraud/AML business rules by identifying patterns/redundancies to an effective subset of 45 scenarios/90 rules
  • Launched Lockbox and Debit Card applications under tight compliance deadlines within 3 months utilizing Agile process. Defined text messaging for the entire company.
  • Designed effective MS Access tracking tool which streamlined IT audit issues and resolution tracking that was show cased, shared, and utilized across multiple divisions across Enterprise.
  • Orchestrated $20M Reporting Projects for the CFO to produce financial reconciliation & payment processing.
  • Successfully implemented Content Management, IVR solutions and Check/Debit Card Payment solutions for multiple products using Agile methodology under tight regulatory deadlines
  • Intensive data analysis, technical, architectural support to re-mediate Declining/Not permitted Infrastructure/Application technologies (IE60, IISV5, IBM WebSphere MQ, Windows, RHEL, SQL Servers and IBMWAS). Mined data via reports via SQL from a variety of tools and resources and utilizing excel to analyze $20M worth of data. Assessed IT product requests for architectural fit
  • Established change & problem process from ground up and provided requirements/design of an in-house web Change Management tool and subsequently led and influenced a 1000+ person division over multiple geographies to adopt these processes from inception via Service Now, leveraging strong collaboration and relationship building skills, setting clear expectations, and effectively communicating project status, issues and risks to internal stakeholders and executive steering committee. Delivered $2M project successfully within 1 year, resulting in $700M savings over 10 years and reduced downtime by 75%.

Timeline

Sr. Infrastructure Project Delivery Manager

NTT DATA
03.2016 - Current

Vice President Data Delivery

LOGICSOURCE
04.2015 - 03.2016

Sr. Compliance Project Manager

MONEYGRAM
11.2013 - 04.2015

Sr. Project Manager/Business Analyst

THINK FINANCE
05.2013 - 10.2013

Sr. Project/Business Analyst (Mortgage)

EQUATOR
05.2012 - 04.2013

Technology Delivery Manager - Architecture & Data Analytics

BANK OF AMERICA
04.2010 - 04.2012

Sr. Change/Problem Manager

CALPINE CORPORATION
03.2009 - 02.2010

Change Analyst, Risk Officer, Vice President, ITIL Operations, CORPORATE & INVESTMENT BANKING

WELLS FARGO BANK
09.1998 - 11.2008

Bachelor of Science Honors Degree (BSc) - Biology, Genetics

University of Zimbabwe