Trupti Desai
IT Project Manager
Kennesaw,GA
Summary
- An enthusiastic, accomplished and highly motivated professional with over 10 years of experience working with a variety of organizations to enhance their business performance through Data Analysis & Reporting, and Project Management.
- Specialized in Technology Delivery and Security & Privacy projects with expertise in Identity & Access Management remediation , Application onboarding on to various CyberSecurity tools as well as Application Adoption of Controls.
- Excels in technology deployments, stakeholder communications and creating cross functional alignment with internal, external, On-Shore and Off-Shore team members to ensure delivery success.
- Extensive technology experience including Data Analysis and Reporting, Project Coordination, requirement gathering and documentation, Quality Assurance, product presentation, implementation and conversion management within Software Development Life Cycle (SDLC)
- Ability to follow Systematic and Analytical approach to meet tight deadlines of Project delivery.
- Strong insight into SAFe Agile model with good interpersonal, technical and communication skills along with heavy end user communication to get them adapted to the process workflow.
Overview
14
14
years of professional experience
Work History
Project Manager
Protiviti
Atlanta, GA
08.2021 - 06.2023
- Of PAM applications onboarding & remediation to meet compliance requirements for MRA closures
- Drove delivery of 200+ application’s roles and entitlements into Global Bank’s proprietary Access Control Tool
- Managed 30 onshore and offshore security engineers to deliver Segregation of Duties requirements with Application Managers
- Tracked deployment activities mitigating daily issues and risks to ensure application compliance
- Developed process improvement to accelerate delivery and ensure smooth transformation into BAU
- Operated War-Room during the critical phase of the project when proprietary tools needed enhancements
- Enable progress and corrective actions to be deployed while system upgrades and interfaces were built
- Coordinated and Supported the effort of regulatory compliance required project to reduce and limit access on over Privileged servers by removing user’s primary account
- Performed remediation of NON –Human(Service), Human and direct access accounts to meet the regulatory compliance standards and to ultimately make the system more secure by vaulting those accounts and rotating their password in CyberArk
- Acted as a PM for a global provider of technology products and services for business, government, and education as they undergo CyberArk Enhancement and roll out additional functionalities, established bridge between IT and Business (specially for their critical/high risk applications) to coordinate standard changes around Password Policies, Password rotation of non-human accounts, configuration changes and emergency changes such as break-fix etc
- Worked with a ‘Energy/Utility’ client to assess their current Cybersecurity program by creating a custom system maturity assessment model for each of their ‘high-risk’ identified applications and SOX regulated applications
- Created and provided Cybersecurity framework after GAP analysis for client’s Policies to check their compliance with NERC CIP and NIST
- Assessed overall IAM and security health for a large medical device company Preparing detailed report with recommendation and industry best practices to improve system stability, performance, and security
- Analyzed and reviewed security protocols to protect their patient’s PII and PHI data to be compliant with HIPPA
- Also creating a Cybersecurity Framework for them to be compliant with NIST and ISO after providing a GAP analysis from the current GSO standards
- Aid project management team and analysts in preparation for client projects
- Continuously used MS Project to prepare timelines of client projects and internal projects
- Assisted client with their IAM audit to identify dormant access by reviewing their policies, procedures along with testing 4 SailPoint integrated and 2 nonintegrated applications to check vulnerability and risk associated with dormant access
- Acted as an internal auditor for a financial institution to understand and test cybersecurity controls surrounding NYDFS (New York State Department of Financial Services, SOX and CSIM (Cybersecurity Incident Management) regulations.
IAM & PAM Cybersecurity Analyst
TRUIST
ATLANTA, GA
03.2020 - 08.2021
SailPointntication
Performed remediating MRBA (Matters Requiring Board Attention) Non-Human-Service, Human and direct access accountshSTImeet the rSuntrusty chBBTiance standards and to ultimately reduce security rise within Truist by managing, vaulting, and rotating account passwords into CyberArk
This effort includCentrifyled and consecutive communications with Account Owners to review and update all the details associated with accounts.
requesterTruist
Data & Report Analyst
Microbilt Corporation
Kennesaw, GA
05.2016 - 12.2019
- Developed and managed functional products requirements for the alternative financing, credit deaccessioning and short-term lending space serving as a liaison between clients and the internal technical teams such as database and QA
- Supported customers using MicroBilt Software and Terminals, provided them with product on-boarding training
- Gathered requirements for Centralized Credit Reporting system from Internal and External users and created mapping and requirements documents to make the data and loan reporting system streamlined using the industry standard Metro 2 format for data reporting
- Through Heavy Data profiling and Data mapping, created mapping documents to initiate New Implementation of Metro 2 from the old PRBC -STL reporting system
- Created centralized Product Dashboard using advanced MS functions such as pivot tables, filters, conditional formatting, charts etc for the internal team to access one stop health check and status reporting for different product suits, which would also ultimately generate various reports for the investors and lenders,
- Assisted Risk Verify Database (RvD) product's new customer by providing them with appropriate on-boarding training and conversion
- Supported new and existing customers by resolving their issues using Jira, Netsuite and Version One tools
- Worked with different business units and departments to determine the best way to define project scope and assisted in every aspect of SDLC, bridge the gap between teams by clear communications and involved in heavy requirements writing and data mapping for various systems
- Developed and implemented row level security for employees based on client reporting hierarchy using identity and access management for permissible purpose and audits.
Project Coordinator
CRIF Solutions
09.2014 - 04.2016
- Involved in designing, building, testing, implementing and configuring custom solutions to meet the needs of clients
- Provided research and documentation for new reports, enhancements and change requests
- Responsible for communicating with business users, stakeholders, and PM to define and confirm the requirements
- Responsible to work with Developers and QA teams to analyze impacts and scope of the project before creating the requirements document and ensure that the deliverables fit with functional design documents
- Developed functional specifications, test plan design and execution and coordinated UAT testing for the online project
- Responsible for developing requirements to implement interfaces between CRIF’s software and client’s Core systems
Implementation Consultant
ADP
09.2013 - 06.2014
- Responsible to ensure products are configured and/or adapted to meet each NAS and COS client’s needs
- Responsible to analyze existing client system Enterprise which is the customized version of PeopleSoft, interface requirements, business processes and operational needs
- Responsible for creating the development documents (Spec), estimates and test spec
- Responsible to proactively contact clients during the implementation process to assure their satisfaction and fully utilize standardized tools and technology such Siebel CRM, Dimension and Serena Business Manager
- Work efficiently with remote teams to validate understanding of client’s functional requirements and confirm the development meets the requests.
Business Analyst
Accenture
08.2009 - 07.2013
- Responsible to communicate with clients, manage client expectations, resolve issues, and provide project status throughout the life cycle of ERP implementation project
- Created and executed Unit Test Plans (UTP) and test scripts and reported status of development efforts for each object assigned
- Develop reports and audits using PeopleSoft (PS) Query, Crystal, Excel and Access to monitor data quality and resolve inconsistencies with HCM and payroll data
- Generate Adhoc queries for year-end reporting and based on client requirements
- Provided day-to-day support for ALLY Financials as a PeopleSoft support team member by monitoring and responding to the tickets created by helpdesk and ensured the availability of an application or product for end users of client
- Maintained employee’s security by granting roles, updating department security, changing employee’s row security and maintaining the employee’s login ID
- Prepared detailed report of the testing procedure
- Also prepared employee PTO and vacation report daily status report and ran payroll
- Identify data trends and develop modifications to existing processes
- Provided 24/7 support to the vendor and also responsible to communicate with clients, manage client expectations, resolve issues, and provide project status
- Worked with remote process teams to validate understanding of requirements and confirm development meets needs
Education
Master of Science - Electrical Engineering Technology
Kennesaw State University
05.2004
Bachelor of Engineering - Electronics Engineering
CRIF’sSarvajanik College of Engineering & Technology
05.2000
Skills
- Leading SAFe Agile
- Office tools: MS Word, MS Excel, Power point, access, front page, Visio
- Collaboration tools: SharePoint, JIRA, NetSuite, Version One, ServiceNow and Change Management, Rally
- Information Security & Cyber Security Concepts,CyberArk Trustee certified
- Database Software: Oracle 11g, SQL Server 2008, MS Access
Timeline
Project Manager
Protiviti
08.2021 - 06.2023
IAM & PAM Cybersecurity Analyst
TRUIST
03.2020 - 08.2021
Data & Report Analyst
Microbilt Corporation
05.2016 - 12.2019
Project Coordinator
CRIF Solutions
09.2014 - 04.2016
Implementation Consultant
ADP
09.2013 - 06.2014
Business Analyst
Accenture
08.2009 - 07.2013
Master of Science - Electrical Engineering Technology
Kennesaw State University
Bachelor of Engineering - Electronics Engineering
CRIF’sSarvajanik College of Engineering & Technology
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