TRUSHA PATEL
Dallas,USA
Summary
Experienced in creating and analyzing process flow models with a focus on streamlining hotel management processes. Skilled in analyzing and optimizing operational processes within the hotel using data and modeling software. Strong analytical and problem-solving abilities, with a keen eye for detail and a commitment to accuracy. Reliable and proactive team player dedicated to delivering high-quality results within deadlines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Process Expert - Accounts Payable
Blue compass RV
05.2022 - 12.2023
- Lead a cross-functional team and deliver flawless governance and execution of Accounts Payable processes and related controls for Blue Compass RV. Created and managed processes for the overall ecosystem of accounting changes ranging from disciplined documentation to comprehensive controls. Developed innovative testing and rolled out strategies driving towards professionally managed and comprehensive coverage of risks and controls.
- Document process flows for Inventory management, RV convention end to end process, Vendor engagement and billing, and Account management process
- Managing contracts, events, and advertising funding
- Generate weekly reports and perform analysis for continuous improvement
- Generate monthly leadership reports focusing on events and financial resources
- Designing and producing metrics used to measure efficiency and effectiveness
- Driving process improvements aligned with desired outcomes
- Analyzing, identifying, and correcting data issues with systems used or owned by the department, managing data efficiently
- Providing subject matter expertise on processes when representing the department in projects and other meetings
Senior Analyst (Contract)
Bank of America
08.2021 - 11.2021
- Manage and execute process re-engineering efforts for Matching ATM transaction exceptions reconciliation process working under the R3Core system.
- Work closely with business to understand, document and analyze business processes, data and workflow for the ATM Transaction Exceptions Reconciliation process
- Identify, analyze and recommend quick wins, medium- and long-term solutions to meet project / strategic goal
- Facilitate workshops with business, functional experts & IT at various stages involving stakeholders at various seniority levels
- Document and deliver clear and detailed process and workflows supported by procedures, KPIs, training & operational aids
- Effectively manage stakeholders - using communication plan, escalation matrix and interpersonal skills
- Identifying issues and risks - work with business, functional units and project working group on mitigation plan
Financial Accounting Specialist
Lalitha Krishnan PC CPA
06.2019 - 05.2021
- Prepare quarterly and annual financial reports for various businesses including individual businesses, hotels, convenience stores, and gas stations. Handle general ledger verification, credit card reconciliation, payroll services, and amortization loan balancing. Support and manage process reengineering engagements involving streamlining of end-to-end business processes – commencing with process analysis, through design and into implementation.
- Client portfolio management process (new vs existing clients)
- Improvised bookkeeping process flow
- Time sensitive tax filing process flow
Manager
Jalaram Hotels LLC
04.2007 - 05.2019
- Manage financial and tax accounting for city, county and State, handle bookkeeping, expense allocation, invoice generation, and finalizing vendor bill payments. Managed and optimized the end-to-end hotel management processes, while actively supporting cost-saving initiatives in my role.
- Automated the room reservation process
- Introduced datastore for room inventory and pricing model
- Designed guest check-in & check-out process and policy guide.
- Designed and implemented emergency evacuation process
- Streamlined room service and laundry process
- Late checkout process flow
Education
Bachelor of Commerce - Accounting
Gujarat University
01.2003
Skills
- Re-engineering complex processes
- Experienced in creating operational guides
- Experienced in implementing process optimization strategies
- Relationship management expertise
- Culturally aware team player
- Adept at utilizing Microsoft Office tools
- Skilled in utilizing MS Visio for process mapping
- Expertise in BPMN 20
- Camunda modeling expertise
- Proficient in QuickBooks
- Experience with dealership systems
- Experience with Accounting CS
Accomplishments
- Collaborated with team of 6 in the development of Renting Convention Hall process where I achieved Process improvement award 2023
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Outstanding contribution Recognition Award through effectively helping with Emergency evacuation Process.
- Documented and resolved Guest Check in and Check out process.
Certification
- Business Process Modelling: Coursera.org
- Business Process Management: Udemy
- Business Analysis Foundations: LinkedIn
- Certificate in Data Analytics 2023 UT Austin, TX
- Certificate in Accounting Assistant: 2018 Richland Community College Dallas, TX
- Certificate in Accounting Clerk: 2017 Brookhaven College Dallas, TX
- Associate of Applied Science in Accounting: Brookhaven College Dallas, TX
Awards
Outstanding contribution Recognition Award from Jalaram Hotel LLC – 2012, Process Innovation Award from LKPC – 2019, Process Improvement Award from BCRV – 2023
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Process Expert - Accounts Payable
Blue compass RV
05.2022 - 12.2023
Senior Analyst (Contract)
Bank of America
08.2021 - 11.2021
Financial Accounting Specialist
Lalitha Krishnan PC CPA
06.2019 - 05.2021
Manager
Jalaram Hotels LLC
04.2007 - 05.2019
Bachelor of Commerce - Accounting
Gujarat University
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