TRUVON SMITH

Navigated various areas while optimizing time management and balancing diverse tasks across each floor.

Regularly responded to calls necessitating prompt engagement, facilitating effective prioritization and multitasking

• Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries efficiently.
• Managed order processing and delivery, maintaining accuracy and timeliness throughout service.
• Collaborated with team members to streamline workflows during peak hours, enhancing overall efficiency.
• Developed knowledge of menu offerings, enabling informed recommendations to guests.
• Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
• Resolved customer complaints professionally, fostering positive dining experiences and repeat business.

• Supported team with receiving, pricing and merchandising.
• Assisted customers with sales and service needs.
• Handled issues professionally to company standards.
• Resolved customer concerns using strong communication and conflict management skills.
• Rotated stock using clearance markdowns and special sales promotions.
• Processed payments quickly to keep customer flow moving.
• Informed customers of promotions and special offers to increase sales.
• Demonstrated selling experience in fast-paced, service-oriented retail setting.