Experienced Crew Trainer with 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Zaxbys
05.2021 - 08.2023
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Maintained current knowledge of all team position requirements.
Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Provided coaching and mentoring to employees.
Education
Bachelor of Science - Business Administration And Management
Winston-Salem State University
Winston-salem, NC
05.2027
Skills
Staff Training
Till Counting
Station Preparation
Tool Preparation
Role Modeling
Team Leadership
Cash Handling
Food Safety
Trainer Mentoring
Payment Processing
Cash Register Operations
Employee Engagement
Cleaning and Sanitation
Relationship Management
Complaint Resolution
Customer Service
Workforce Management
Multi-Tasking Skill
Training
Timeline
Crew Trainer
Zaxbys
05.2021 - 08.2023
Bachelor of Science - Business Administration And Management