Trysha Chaisson
Becker,Minnesota
Summary
Proven leader with a track record of enhancing customer satisfaction and driving team performance at Best Buy. Excelled in workforce management and strategic decision-making, significantly improving store operations. Skilled in team building and leveraging customer service excellence to foster positive relationships and achieve results.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Best Buy
05.2015 - 05.2022
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Specialty Sales Manager- Appliances
Best Buy
05.2017 - 05.2020
- Maintained up-to-date knowledge on industry developments, competitor activities, and market trends to inform strategic decisionmaking.
- Enhanced customer satisfaction through the implementation of comprehensive after-sales support initiatives.
- Optimized pricing strategies based on competitive analysis, ensuring optimal profit margins without compromising customer loyalty or satisfaction.
- Drove increased employee engagement by fostering a positive work environment focused on professional development and recognition.
Education
Bachelor of Arts - Psychology, Sociology
St Cloud State University
St Cloud, MN05.2024
Skills
- Customer Service and Engagement
- Team Building and Leadership
- Relationship building and management
- Issue Resolution
- Workforce Management
- Recruitment
- Hiring and Onboarding
- Employee Relations
Timeline
Specialty Sales Manager- Appliances
Best Buy
05.2017 - 05.2020
Assistant Store Manager
Best Buy
05.2015 - 05.2022
Bachelor of Arts - Psychology, Sociology
St Cloud State University
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