Trysha Mapanao
Chicago,IL
Summary
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Overview
7
7
years of professional experience
6035
6035
years of post-secondary education
Work History
Quality Control Inspector
UPS
Bensenville, Illinois
06.2019 - 10.2021
- Inspected packages for damages and compliance with quality standards.
- Conducted routine audits of sorting and handling processes.
- Documented inspection results and reported discrepancies to management.
- Collaborated with warehouse staff to ensure product integrity throughout operations.
- Trained new employees on quality control procedures and safety protocols.
- Utilized scanning tools to track package movement and identify issues.
- Maintained a clean and organized work area to support safety initiatives.
- Assisted in developing improved quality control processes within the team.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained new employees on proper use of test equipment and inspection techniques.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Recommended improvement measures to production process to meet quality control standards.
- Used specialized tools to take precise measurements of various aspects of samples.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Performed first article inspection on incoming raw materials.
- Analyzed data from process control systems to identify trends in product quality.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Completed non-destructive tests and conducted continuous inspections.
- Developed corrective action plans based on findings from investigations and audits.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Analyzed plans, specifications and blueprints to understand product requirements.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Evaluated suppliers' performance against established criteria for quality assurance purposes.
- Assisted engineering department with design verification tests as needed.
- Ensured that all products met customer requirements prior to shipment.
- Notified supervisors or other relevant personnel of test or production issues.
- Marked materials with grade or acceptance status.
- Selected samples for use as test models.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Learned new testing methods through continued education and research.
- Calibrated products to match design and operational specifications.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Noted changes during testing in project documentation.
- Repaired malfunctions, reassembled items, and performed final tests.
- Positioned components, parts or materials for testing.
- Read blueprints and manuals to determine test procedures or adjustment methods.
- Administered competency tests to determine engineers or operators are qualified to use equipment.
- Checked software programs for usability, functionality, and design issues.
Housekeeper
Sheraton Grand Chicago
Chicago
09.2015 - 05.2019
- Maintained cleanliness of guest rooms and public areas throughout the hotel.
- Managed laundry services, ensuring timely delivery of clean linens and towels.
- Organized and restocked housekeeping supplies for efficient daily operations.
- Collaborated with team members to uphold high standards of service quality.
- Reported maintenance issues promptly to ensure guest safety and satisfaction.
- Conducted deep cleaning tasks during off-peak hours to enhance overall cleanliness.
- Assisted in training new staff on housekeeping protocols and procedures.
- Followed health and safety guidelines while using cleaning chemicals and equipment.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Provided information about hotel services upon request from guests.
- Organized closets with hangers for guests' clothing items.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sorted and counted linens and organized in storage areas.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Waxed and polished wood furnishings to restore faded appearance.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Garden Associate
Home Depot
Chicago
06.2015 - 08.2015
- Assisted customers in selecting plants and gardening supplies.
- Maintained store displays for seasonal plants and gardening products.
- Operated garden tools and equipment for plant care and maintenance.
- Provided information on plant care and gardening techniques to customers.
- Stocked shelves with gardening supplies, ensuring product availability.
- Collaborated with team members to enhance customer service experiences.
- Monitored plant health, identifying pests or diseases for intervention.
- Educated customers about sustainable gardening practices and products.
- Assisted customers with selecting plants, flowers, and gardening supplies.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Ensured that all products were correctly labeled before being placed on display.
- Participated in seasonal promotions by setting up special displays within the store's garden area.
- Cultivated and maintained garden displays throughout the store.
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Recommended, selected and helped locate or obtain merchandise for customers.
- Performed regular maintenance of outdoor garden areas including weeding, pruning, fertilizing, and watering.
- Inspected plant material for quality control purposes prior to stocking shelves.
- Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
- Received deliveries from vendors related to products sold in the garden section.
- Assisted other departments when needed with tasks related to landscaping projects around the store premises.
- Adhered to company policies concerning safety and security procedures in the garden area.
Companion Caregiver
Caregiver
Chicago, ILLINOIS
02.2015 - 05.2015
- Assisted clients with daily living activities and personal care needs.
- Provided companionship through engaging conversations and social interactions.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications as instructed by healthcare providers.
- Assisted in meal preparation to ensure nutritional needs were met.
- Maintained a clean and safe environment for clients at home.
- Supported mobility by assisting clients with walking and transportation needs.
- Documented daily activities and care provided for client records.
- Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.
- Performed grocery shopping for clients according to their dietary requirements.
- Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
- Provided emotional support during difficult times like illness or bereavement.
Education
Hotel And Restaurant Services
Makati , Philippines Culinary Arts
San Fernando La Union, Philippines Leones National High School
La Union , Philippines Skills
- Quality inspection
- Data analysis
- Compliance auditing
Languages
English
Full Professional
Tagalog
Full Professional
Iloco
Native/ Bilingual
Timeline
Quality Control Inspector
UPS
06.2019 - 10.2021
Housekeeper
Sheraton Grand Chicago
09.2015 - 05.2019
Garden Associate
Home Depot
06.2015 - 08.2015
Companion Caregiver
Caregiver
02.2015 - 05.2015
Hotel And Restaurant Services
Culinary Arts
Leones National High School