Trysta Wood
Spokane,WA
Summary
Dynamic and detail-oriented professional with extensive experience in administration support, excelling in operational efficiency. Expert at managing busy schedules, preparing business correspondence and organization. Proven ability in documentation and reporting, alongside effective multitasking skills. Recognized for enhancing office processes and improving team productivity through proactive problem-solving and strong communication.
Overview
7
7
years of professional experience
Work History
Ophthalmic Technician
Spokane Eye Clinic
09.2023 - Current
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Treatment Coordinator/Assistant to the Doctor
Premier Periodontics
08.2020 - 06.2023
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Maintained inventory of office and dental supplies, placed orders and tracked delivery.
- Creating, editing and proofreading various correspondence intended for physicians and patients.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support physicians and boost team productivity.
- Answered high volume of phone calls and email inquiries.
- Facilitated training for incoming office staff and dental assistants.
- Transcribed dictated information to provide clearly written communication and accurate record keeping.
Assistant Hotel Manager
Trout Creek Motel
05.2018 - 07.2020
- Developed and implemented marketing strategies to promote hotel services.
- Booked large groups for weddings, seminars, conferences, and other events, providing excellent customer service.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Managed employees schedule to ensure proper coverage and employee satisfaction.
- Personally assisted owner's in various special projects, including digitizing files and updating software for the hotel.
Education
No Degree - Medicine
University of Montana
Missoula, MT05-2019
No Degree - Medicine
Washington State University
Pullman05-2018
Skills
- Information confidentiality
- Master calender management
- Documentation and reporting
- Business correspondence
- Meeting support
- Skilled in Microsoft
- Effective multitasking
- Data entry
- Project tracking
- Process improvement
- Administrative support
Timeline
Ophthalmic Technician
Spokane Eye Clinic
09.2023 - Current
Treatment Coordinator/Assistant to the Doctor
Premier Periodontics
08.2020 - 06.2023
Assistant Hotel Manager
Trout Creek Motel
05.2018 - 07.2020
No Degree - Medicine
University of Montana
No Degree - Medicine
Washington State University
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