Summary
Overview
Work History
Education
Skills
Limitations
Timeline
Generic
Trysten Caye

Trysten Caye

Whitesboro,United States

Summary

Friendly and upbeat customer service representative offering positive attitude and significant background in IT and Social environments. Knowledgeable about operations, customer relations and security procedures. Highly observant and detail-oriented in tracking and assisting guests. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.

I think this position would be perfect for me as I have experience dealing with customers, empathizing with their problems and helping them find easy solutions to make them happy. I also have a background in IT so I can not only navigate computer systems efficiently but I can even solve basic IT issues.

Overview

Work History

Customer Greeter

Hoffmans Car wash
Whitesboro, NY
09.2023 - Current
  • Provided helpful advice regarding products to customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Fostered positive relationships with customers through engaging conversations about their shopping experience.
  • Answered customers' questions about hours, current wait time and other information.
  • Offered solutions to customer complaints in a friendly manner while maintaining professional composure.

Education

Cyber Security -

Mohawk Valley Community College
06.2024

Google IT Certified - Information Technology

Google
Online
01-2024

Emerging Technologies- Cyber Security 2 - Cyber Security

Oneida County BOCES
New Hartford, NY
06-2020

Skills

  • Sales Techniques
  • Relationship Building
  • De-Escalation Techniques
  • Customer Service-Oriented
  • Technical Support
  • Basic IT support

Limitations

  • I have Dwarfism, this means im 3 foot 5.
  • This limits my ability to walk far distances or be on my feet for to long.

Timeline

Customer Greeter

Hoffmans Car wash
09.2023 - Current

Cyber Security -

Mohawk Valley Community College

Google IT Certified - Information Technology

Google

Emerging Technologies- Cyber Security 2 - Cyber Security

Oneida County BOCES
Trysten Caye