Dynamic and detail-oriented professional with a strong background in customer service and safety compliance, honed at FedEx. Proven ability to collaborate effectively within teams and manage inventory efficiently. Recognized for problem-solving skills and maintaining high standards in fast-paced environments, ensuring customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
Newville, Pennsylvania
10.2024 - 08.2025
Sorted packages based on destination and priority for efficient processing.
Maintained clean and organized work areas to ensure safety and compliance standards.
Collaborated with team members to meet daily shipping goals and deadlines.
Inspected incoming and outgoing packages for damage or discrepancies before processing.
Assisted in loading delivery trucks with prepared packages.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Inspected packages for damages or defects and recorded any issues found.
Reported any lost or damaged items to supervisors immediately upon discovery.
CLEANING ASSISTANT
OTeam Industries, LLC
East Berlin, PA
06.2024 - 10.2024
Restroom maintenance
Cleaning and sanitizing
Customer Service
Self Motivation
Furniture Moving
Efficient cleaning
Excellent Communication
Basic Mathematics
Continuous Improvement
Strong Work Ethic
Health and Safety Regulations
Health and safety compliance
Team Collaboration
Adaptable and Flexible
Sanitation Practices
Written Communication
Trash Collection
Problem-solving abilities
Analytical Skills
Work Orders
Goal Setting
Communication and Interpersonal Skills
Teamwork and Collaboration
Multitasking
Flexible Schedule
Adaptability and Flexibility
Supply Inventory Management
Interpersonal Communication
Time Management
Time management abilities
Professionalism
Interior and exterior cleaning
Maintaining Building Security
Adaptability
Professional Demeanor
Problem-solving aptitude
Relationship Building
Problem-Solving
Effective Communication
Heavy Lifting
Assisted with daily cleaning tasks, such as dusting and vacuuming, to maintain a clean and organized facility.
DELI CLERK
Giant Foods
Mechanicsburg, PA
02.2024 - 05.2024
Sliced and weighed deli meats and cheeses for customer purchase.
Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information.
Operated meat slicing equipment safely and followed established safety protocols.
Performed opening and closing duties including setting up displays and cleaning counters.
Followed all safety procedures while operating kitchen equipment such as slicers and ovens.
Understood and followed food safety procedures and requirements.
Ensured proper labeling of prepared foods with expiration dates.
Maintained a clean and organized work area by sweeping, mopping, and stocking shelves.
Took orders, answered questions, and performed suggestive selling.
Provided friendly, courteous service to internal and external customers.
Prepared, packaged, and labeled products for sale to customers.
Packaged goods for customers in accordance with company policies.
Answered customer inquiries about deli products and pricing.
Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service.
Performed duties accurately including taking orders.
Provided friendly and attentive service to ensure customer satisfaction.
Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment.
Greeted and accommodated guests, building positive experience from first interaction.
Excelled at multitasking, working simultaneously on multiple tasks in order to meet deadlines.
Developed strong communication and interpersonal skills while interacting with customers and co-workers.
Prepared and served food and beverages to customers.
RESTAURANT TEAM MEMBER
Josies German restaurant and Market
Mechanicsburg, PA
08.2023 - 02.2024
Performed deep cleaning duties on floors, carpets, windows, walls, furniture, fixtures, and other surfaces.
Organized and restocked supplies in closets and storage areas.
Demonstrated excellent time management skills by completing assigned tasks within given deadlines.
Washed windows, mirrors, and glass surfaces to remove residue.
Removed dirt and debris from high-traffic areas.
Stocked individual rooms and common areas with proper supplies.
Interacted professionally with employees and clients.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Emptied wastebaskets to transport trash to designated disposal areas.
Notified supervisor of issues with equipment or breakage.
Sanitized and cleaned equipment and surfaces with solvents.
Swept and mopped floors and vacuumed carpets.
Disinfected all areas of the facility using approved chemicals according to safety protocols.
RESTAURANT TEAM MEMBER
Arbys
Hanover, PA
12.2022 - 08.2023
Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Prepared beverages according to company standards using correct proportions of ingredients.
Exercised focus and concentration to keep track of tables and remember orders.
Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service.
Performed cashiering duties accurately including taking orders, handling payments, making change.
Provided friendly and attentive service to ensure customer satisfaction.
Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment.
Greeted and accommodated guests, building positive experience from first interaction.
Handled customer complaints professionally while maintaining composure under pressure.
Excelled at multitasking, working simultaneously on multiple tasks in order to meet deadlines.
Developed strong communication and interpersonal skills while interacting with customers and co-workers.
Prepared and served food and beverages to customers.
Processed payments and completed register transactions accurately.
Restocked supplies such as napkins, condiments, utensils when needed.
Assisted with training of new staff members.
Utilized problem solving skills during challenging situations with guests or other employees.
Processed customer orders quickly and accurately using the point of sale system.
Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Resolved customer complaints and inquiries in a timely manner.
Memorized menu to help diners make informed meal choices.
Adhered to all health codes and sanitation regulations while preparing food items for customers.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Optimized front-of-house operations by managing capacity, avoiding long wait times for guests.
Worked effectively with other members of the team in completing assigned projects quickly and efficiently.
GENERAL LABORER
Zeigler Bros Inc.
East Berlin, PA
06.2022 - 09.2022
Performed general labor duties such as lifting, carrying, and loading materials.
Worked collaboratively in diverse environment with various employees.
Collected and disposed accumulated trash on and around jobsite on daily basis.
Observed and followed all safety rules and procedures, including wearing required personal safety equipment.
Maintained safe working environment by adhering to all safety protocols and regulations.
Moved supplies and materials to proper location by wheelbarrow or hand truck.
Removed waste and damaged equipment from work areas to prevent accidents.
Used protective clothing and safety equipment according to industry regulations.
Disposed of waste materials properly according to company policies and state regulations.
Education
HIGH SCHOOL DIPLOMA -
Cumberland Vally High School
Mechanicsburg
05.2024
Skills
Safety compliance
Inventory management
Customer service
Time management
Team collaboration
Effective communication
Problem solving
Attention to detail
Certification
Varsity Letter
Young Eagles
Certification of completion of fire ground support