Tobias Stapleton
Coos Bay,OR
Summary
Dynamic and results-driven professional with proven expertise in sales, management, and assembly, complemented by strong business acumen and quality control proficiency. Exceptional organizational skills and a proactive approach foster a team-oriented environment that enhances productivity and collaboration. Experienced in team supervision, conflict resolution, and operational oversight, consistently utilizing leadership and problem-solving abilities to ensure seamless operations. Committed to optimizing workflow efficiency while adapting to changing demands, with a focus on achieving operational goals through effective communication and collaboration.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Shift Manager
Arby's
04.2025 - 09.2025
- Supervised daily operations to ensure efficient service and high-quality food preparation.
- Trained and mentored team members on operational standards and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Monitored compliance with health and safety regulations to maintain a safe workplace.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Convenience Store and Truck Stop Clerk
Pilot/FlyingJ/One9
02.2023 - 07.2024
- Made sure to keep the showers and restrooms cleaned
- Maintained stock of product and prepared food
- Located items for customers and helped complete purchases by processing payments with POS system.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
- Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
- Cashiered with two cash registers at once in tandem to maximize customer flow.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Cleaned and sanitized frequently to maintain health code standards.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Cleaned utensils, dishes and glasses for customer use.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
Shift Manager
McDonald's
05.2023 - 04.2024
- Enhanced operational performance by developing effective business strategies, systems, and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, prepared foods and processed payments in full-service establishment.
- Kept customer and food preparation areas clean and well-organized.
- Completed open, close, and shift change operations following company guidelines.
- Verified orders and bagged items for easy transport.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Identified unacceptable work procedures or materials and independently corrected problems to keep operations on-target.
- Upheld high standards of productivity and quality in all areas of operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept the restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Assembly Line Worker
Briggs & Stratton (Allmand Brothers)
02.2019 - 06.2021
- Checked parts against stock lists, blueprints and material specifications to comply with standards.
- Completed accurate assembly work by positioning and aligning components.
- Inspected and tested final products to verify conformance to established tolerances.
- Used established assembly instructions to complete jobs.
- Recognized defective material and reported issues to management.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to completion.
- Removed physical refuse and debris and organized tools to maintain safe work environment.
- Completed component assembly with minimal supervision to meet deadlines.
- Read and interpreted work orders and blueprints and operated according to production specifications to complete high-quality products, including fifteen different light tower trailers and two types of heater units, ensuring they were all fully compliant with established tolerances.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies, and assemblies.
- Assembled machinery from component parts, following prescribed instructions to support correct configurations.
- Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
- Assessed work for errors or compliance issues and made corrections and modifications.
- Inserted and positioned materials and clamped, spliced, and fitted parts using hand and power tools.
Convenience Store Clerk
Casey's
05.2016 - 04.2018
- Assisted management with product display ideas and implemented new display and initiatives toward greater customer accessibility and increased sales.
- Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.
- Restocked shelves continuously with creative displays, keeping products available, visible, and eye-catching to customers.
- Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
- Counted and stocked several types of merchandise to comply with inventory control tag requirements.
- Located items for customers and helped complete purchases by processing payments with POS system.
- Received deliveries, scanned packages and updated orders in internal database.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
- Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
- Cashiered with two cash registers at once in tandem to maximize customer flow.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Cleaned and sanitized frequently to maintain health code standards.
- Adhered fully to kitchen standards, including required portion sizes, individual recipe instructions and safe food handling procedures.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Cleaned utensils, dishes and glasses for customer use.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained order and cleanliness of work areas to conform with health codes.
- Monitored inventory and promptly reported food items requiring reorder.
General Manager
McDonald's
10.1993 - 04.2016
- Enhanced operational performance by developing effective business strategies, systems, and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, prepared foods and processed payments in full-service establishment.
- Kept customer and food preparation areas clean and well-organized.
- Completed open, close, and shift change operations following company guidelines.
- Verified orders and bagged items for easy transport.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Identified unacceptable work procedures or materials and independently corrected problems to keep operations on-target.
- Upheld high standards of productivity and quality in all areas of operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept the restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Education
High School Diploma -
Bertrand High School
Bertrand, NE05.1994
No Degree - Business
University of Phoenix
Tempe, AZ11-2006
No Degree - Business Management
Hamburger University
Chicago, IL06-2008
Skills
- Sales team coaching
- Policy and program design
- Team supervision
- Cross-functional team leadership
- Process optimization
- Safety compliance
- Professional networking skills
- Workforce skill enhancement
- Workforce training
- Marketing strategy
- Employee training
- Team training
- Project oversight
- Staffing and recruitment
- Customer service optimization
- Schedule management
- Client retention initiatives
- Stamping and assembly
- Financial documentation organization
- Inventory planning and control
- Profit and loss management
- Team leadership
- Collaborative team development
- Analytical reasoning ability
- Safety compliance
- Sales expertise
- Quality control in packaging
- Data analysis
Accomplishments
- Supervised team of 40+ staff members.
Certification
Serve Safe certified 2004
Languages
English
Native or Bilingual
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office (Copilot 365)
Timeline
Shift Manager
Arby's
04.2025 - 09.2025
Shift Manager
McDonald's
05.2023 - 04.2024
Convenience Store and Truck Stop Clerk
Pilot/FlyingJ/One9
02.2023 - 07.2024
Assembly Line Worker
Briggs & Stratton (Allmand Brothers)
02.2019 - 06.2021
Convenience Store Clerk
Casey's
05.2016 - 04.2018
General Manager
McDonald's
10.1993 - 04.2016
High School Diploma -
Bertrand High School
No Degree - Business
University of Phoenix
No Degree - Business Management
Hamburger University
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Paid time offPaid sick leave401k matchSimilar Profiles
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