Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Experienced program instructor, dedicated to teaching youth and young adult education techniques / life skills , mentorship.
Hi, I’m
Tsahi Hughes
Program Leader
Adelanto,CA
Summary
Overview
7
years of professional experience
Work History
Action Youth America
Program Leader
2023.08 - Current (1 year & 1 month)
Job overview
- Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
- Managed program budgets responsibly, ensuring optimal allocation of resources for maximum impact.
- Established strong relationships with staff and employers, fostering collaboration and support for program initiatives.
- Designed innovative training materials, enhancing the learning experience for participants and promoting skill development.
Tameca Shelton
Cashier Team Lead
2018.01 - 2022.11 (4 years & 10 months)
Job overview
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Trained new team members in cash register operation, stock procedures and customer services.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
San Jose State University
Retail Cashier Associate
2020.01 - 2021.11 (1 year & 10 months)
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
G Family Beauty Supply
Store Associate
2017.01 - 2018.06 (1 year & 5 months)
Job overview
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Answered telephone to give callers store information and look up order details.
Education
San Jose State University San Jose, CA
Bachelor of Arts from Animation/Studio Practice
05.2022
University Overview
Skills
- Teaching and instructing experience
- Sales and Promotions
- Attention to Detail
- Merchandise Receiving and Handling
- Returns and Exchanges
- Safety and Cleanliness Standards
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
Timeline
Program Leader
Action Youth America
2023.08 - Current (1 year & 1 month)
Retail Cashier Associate
San Jose State University
2020.01 - 2021.11 (1 year & 10 months)
Cashier Team Lead
Tameca Shelton
2018.01 - 2022.11 (4 years & 10 months)
Store Associate
G Family Beauty Supply
2017.01 - 2018.06 (1 year & 5 months)
San Jose State University
Bachelor of Arts from Animation/Studio Practice
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