Tschida Henderson
Minneapolis,MN
Summary
A last semester college student with foundational knowledge in Pastry and Culinary and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Catering Captain
FLIK Hospitality
08.2024 - 11.2024
- Ensured adherence to all company policies and procedures, as well as local health department regulations, maintaining a safe and compliant work environment.
- Streamlined catering operations for increased efficiency and client satisfaction through detailed event planning and coordination.
- Contributed to company growth by identifying areas for improvement within the catering department and implementing effective solutions based on industry trends and best practices.
- Resolved any issues that arose during events promptly and professionally, ensuring minimal disruption to guests'' experience.
- Implemented innovative presentation techniques for buffet displays, enhancing visual appeal and generating positive feedback from clients.
- Effectively communicated with clients to ensure their specific needs and preferences were met, resulting in successful events.
- Handled food preparation, production, and plating for quality control.
- Directed food preparation and cooking activities to meet health and safety standards.
- Engaged with the students and teachers. Happy Memorials.
Suite Supervisor
Allianz Field
01.2021 - 03.2024
- I oversaw the BEO board and made sure things went out before or on time
- Helped train in new employees in other areas when needed
- Maximized revenue generation through upselling initiatives, introducing guests to available upgrades and additional services.
- Utilized advanced problem-solving skills to address any guest concerns or complaints effectively while maintaining composure under pressure situations.
- Championed the use of environmentally friendly practices within the department, reducing overall energy consumption and waste production.
- Enhanced guest satisfaction by addressing and resolving issues promptly and efficiently.
- Collaborated with other supervisors to share best practices and identify opportunities for cross-departmental efficiency improvements.
- Organized team-building events, fostering camaraderie and promoting a positive work atmosphere.
- Developed comprehensive training programs for new hires, resulting in improved performance levels and reduced turnover rates.
- Oversaw daily suite inspections, identifying areas for improvement and ensuring prompt resolution of any identified issues.
- Maintained a high level of cleanliness throughout all suites, contributing to an elevated guest experience and increased return business
Education
Associate of Arts - Culinary Arts And Pastry
Sanit Paul Technical College
Saint Paul, MN08-2025
High School Diploma -
Park Center Senior High
Brooklyn Park, MN06-2011
Skills
- Sanitation standards
- Food presentation
- Table setting
- Event planning proficiency
- Food safety
- Staff leadership
- Portioning
- Problem-solving
- Time management
- Attention to detail
- Critical thinking
- Organizational skills
- Team leadership
- Active listening
- Decision-making
Timeline
Catering Captain
FLIK Hospitality
08.2024 - 11.2024
Suite Supervisor
Allianz Field
01.2021 - 03.2024
Associate of Arts - Culinary Arts And Pastry
Sanit Paul Technical College
High School Diploma -
Park Center Senior High
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