Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Tsehay Woldetensay

Stone Mountain,GA

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Cashier Team Lead

Elsa Food Mart
01.2012 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Skills

  • Cash Drawer Reconciliation
  • Flexible Schedule
  • Store Opening and Closing
  • New Hire Training
  • POS System Operation
  • Customer Service
  • Cashier Training
  • Team Leadership
  • Hiring and Orientation
  • Safety Rules
  • Manager Support

Languages

English
Native or Bilingual
Amharic
Native or Bilingual

Timeline

Cashier Team Lead

Elsa Food Mart
01.2012 - Current
Tsehay Woldetensay