Tsend-Ayush Purevsuren
Westfield,IN
Summary
Versatile and achievement-oriented professional with a strong background in customer service and safe driving practices, notably with Uber and Lift. Excelled in time management and problem-solving, enhancing operational efficiency and client satisfaction. Demonstrated exceptional organizational skills and patience, achieving a significant increase in productivity and customer loyalty.
Overview
18
18
years of professional experience
Work History
Driver
Uber, Lift
04.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Expo Runner
Texas Roadhouse Restaurant
03.2024 - Current
- Communicated food orders to chefs to execute priorities and special requests.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
- Served food at proper temperature to meet safety standards.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
Salad Maker
Mash House Brewing
11.2023 - 03.2024
- Replenished serving stations with fresh food and cleaned up spills.
- Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Enhanced salad presentation with attention to detail and creative arrangements.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Streamlined the salad-making process for increased efficiency and reduced wait times.
- Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
- Promoted a positive work atmosphere by setting high standards for self-performance and encouraging others to do the same.
- Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
- Contributed to overall workplace safety by promptly addressing spills or other hazards within the salad prep area.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Kindergarten Teacher
A Child's World Daycare
09.2023 - 11.2023
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Promoted learning through play with engaging activities, games and lessons.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Monitored and evaluated student progress through regular assessments and observations.
- Played games with students to increase understanding of subjects.
- Kept accurate documents about student progress for school and parent records.
- Served as a mentor for new teachers, providing guidance on lesson planning, classroom management, and instructional strategies.
Baker, Line Worker, Expo
Portillo’s
06.2023 - 09.2023
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Complied with health and safety codes to protect staff and customers.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Produced consistently high-quality baked goods for customers.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated and maintained bakery equipment, including ovens and mixers.
- Packaged finished products for sale.
- Prepared dough for variety of pastries, cakes and breads.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Company Owner
GBT Trans Inc.
11.2015 - 02.2020
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Developed long-lasting partnerships with industry leaders, leveraging networking opportunities for mutual benefit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Resolved customer service issues with timely and professional resolutions.
- Optimized resource allocation to ensure projects were completed within deadlines and budgets constraints.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Taxi Driver
American Taxi
03.2011 - 09.2011
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Arrived on time to customer appointments.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Upheld high standards of cleanliness, sanitation, and service.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
Caregiver
All Around Chicago
09.2006 - 03.2011
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted with daily living activities, running errands, and household chores.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported clients to and from medical appointments with safety and efficiency.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Education
Master of Science - Chemical Engineering
Mongolian National University
Ulaanbaatar, Mongolia06-1998
Bachelor of Science - Chemical Engineering
Mongolian National University
Ulaanbaatar, Mongolia06-1996
High School Diploma -
N 83
Ulaanbaatar Mongolia06-1991
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Loading and unloading
- Schedule management
- Map reading
- Patience and tact
- Multitasking
- Organizational skills
- Decision-making
- Active listening
- Analytical thinking
Timeline
Driver
Uber, Lift
04.2024 - Current
Expo Runner
Texas Roadhouse Restaurant
03.2024 - Current
Salad Maker
Mash House Brewing
11.2023 - 03.2024
Kindergarten Teacher
A Child's World Daycare
09.2023 - 11.2023
Baker, Line Worker, Expo
Portillo’s
06.2023 - 09.2023
Company Owner
GBT Trans Inc.
11.2015 - 02.2020
Taxi Driver
American Taxi
03.2011 - 09.2011
Caregiver
All Around Chicago
09.2006 - 03.2011
Master of Science - Chemical Engineering
Mongolian National University
Bachelor of Science - Chemical Engineering
Mongolian National University
High School Diploma -
N 83
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