Tshilenge Jean Paul Mulumba
Des Moines,WA
Summary
Organized professional with over 9 years in custodial work and customer service. Skilled in cleaning, handling hazardous materials, and using machinery. Capable independent worker who follows instructions and performs physical tasks. Over 8 years in commercial driving, ensuring timely deliveries and maintaining a clean driving record while following health and safety regulations. Proactive and reliable, with strong time management and problem-solving skills, committed to team success and organizational growth. Effective at managing multiple projects, ensuring accuracy, and meeting deadlines.
Overview
8
8
years of professional experience
Work History
Transport Operator
transwest Transportation
05.2024 - Current
- Transported and Interacted with passengers in a professional and courteous manner.
- Performed basic vehicle maintenance, such as refueling, checking fluids, and reporting any mechanical issues for repair.
- Communicated with dispatchers, customers, and other relevant parties to coordinate deliveries and report any issues.
- Drove and operated Buses (Moto Coaches).
- Perfomed Pre/Post trip Inspect, report defects, accidents, or violations
Transport Operator
Hopelink Transportation
03.2023 - 02.2024
- Performed post and pre-trip of the bus
- Picked up and dropped off passengers at designated locations.
- Followed a planned route according to a time schedule.
- Helped passengers, including those with disabilities, get on and off the bus.
- Obeyed traffic laws and state and federal transit regulations.
- Collected fares, interacting with customers, and maintaining order on bus.
- Conducted safety and operational inspection of assigned vehicle daily.
- Reported needed mechanical repairs, when necessary, Services buses with gas, diesel fuel, and oil; checks and when necessary, fills tires and batteries.
- Maintained cleanliness of vehicle to ensure safe operating condition
- Completed daily mileage and other reports including passenger counts Attends various meetings regarding safety, first aid and training updates as required
Transport Operator
Microsoft (MV Transportation)
12.2020 - 03.2023
- Managed and coordinated all transport activities or hauling needs within a business, such as schedules, and route planning.
- Assigned shuttles, buses, and other small cars, ensuring drivers know their routes and keep track of vehicle maintenance needs.
- Supported riders with disabilities by operating transportation assistance equipment.
- Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
- Followed safety procedures resulting into no accident recorded.
Cashier Assitant and Delivery Driver
Oreilly Auto Parts
04.2018 - 12.2019
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
⦁ Followed proper stock rotation procedures to minimize clearance and remove out of date items from sales floor. - Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Lifted materials of varied weights on regular basis.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Greeted customers and retrieved requested products to drive satisfaction.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Read tickets accurately to pick out important information and correctly complete orders.
- Helped customers complete purchases, locate items, and join reward programs.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Handled equipment, chemicals, and materials properly and with caution.
Building Cleaning / Maintenance / Custodian
All Pro Building Maintenance
07.2017 - 12.2018
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Cleaned, sanitized, desinfected, and dusted surfaces sinks, offices chairses, tables, countertops, and other fixtures.
- Sweeped, mopped, vacuumed, scrubbed, and polished floors.
- Cleaned, maintened, and sanitized restroom / toilets, sinks, and replenished supplies like toilet paper, towels and soap.
- Emptied trash cans and recyclables into designated areas.
- Washed and wiped,and dryed interior and exterior glass window surfaces.
- Operated and maintained cleaning equipment like vacuums, floor scrubbers, and pressure washers.
- Reported and notofied the management of any maintenance issues, necessary repairs, or low supplies.
- Performing periodic deep cleaning tasks as needed, such as carpet shampooing. Safety compliance.
- Adhered to all health, safety, and sanitation regulations.
Locker Room Attendant & Custodian
Bellevue Club Hotel
07.2017 - 12.2018
- Maintained cleanliness, helped members or visitors, and oversaw a variety of duties like allocating lockers and replenishing supplies.
- Organized the locker room, restocked supplies, served customers, oversaw locker assignments, and carrying out administrative
- Applied customer service talents, rudimentary cleaning skills, flexibility in work schedules, and physical fitness for handling equipment and cleaning duties.
- Cleaned and sanitized all common hotel areas, such as lobbies, hallways, and guest bathrooms; vacuum or mop floors and dust surfaces throughout the hotel; empty trash cans and replace liners.
- Provided guests with towels, toiletries, and other amenities as needed; handle locker assignments and occasionally process payments or charges;
- Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
- Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness standards.
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
Education
Master Of Arts - International Human Rights
University of Witwatersrand
Johannesburg, South AfricaSkills
⦁ Communication and Interpersonal skills
⦁ Attention to detail
⦁ Critical thinking and Visual Inspection
⦁ Teamwork and collaboration
⦁ Materials Handling
⦁ Work ethic and Reliability
⦁ Adaptability and flexibility
⦁ Problem-solving and critical thinking
Timeline
Transport Operator
transwest Transportation
05.2024 - Current
Transport Operator
Hopelink Transportation
03.2023 - 02.2024
Transport Operator
Microsoft (MV Transportation)
12.2020 - 03.2023
Cashier Assitant and Delivery Driver
Oreilly Auto Parts
04.2018 - 12.2019
Building Cleaning / Maintenance / Custodian
All Pro Building Maintenance
07.2017 - 12.2018
Locker Room Attendant & Custodian
Bellevue Club Hotel
07.2017 - 12.2018
Master Of Arts - International Human Rights
University of Witwatersrand