Tsigemariam Gebremariam
Avondale,AZ
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Patient-oriented Nurse with 17 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Psychiatric- Mental Health specialty.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
· Psychiatric - ACT RN
Terros Health
10.2023 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Facilitated group therapy sessions for diverse populations addressing issues such as coping skills, anger management, substance abuse recovery, and relapse prevention.
Owner, Manager, Founder
Bring Healing Home Personal Care LLC Senior Group
12.2019 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Managed day-to-day business operations.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Trained new employees on proper protocols and customer service standards.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Psychiatric Registered Nurse
Haven Behavioral Health Hospital
04.2021 - 12.2022
- Improved patient outcomes by developing and implementing tailored nursing care plans for individuals with psychiatric disorders.
- Enhanced treatment efficacy by collaborating with interdisciplinary teams to provide comprehensive mental health care.
- Reduced hospital readmission rates through thorough discharge planning and patient education on medication management and self-care strategies.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
- Increased patient satisfaction scores by actively listening to concerns, addressing needs, and providing empathetic support during crisis situations.
- Streamlined documentation processes to maintain accurate patient records while maximizing time spent on direct care activities.
- Served as a resource for nursing staff, providing guidance in the application of evidence-based practices in the psychiatric setting.
- Contributed to improved team morale by demonstrating a positive attitude, supporting colleagues during challenging situations, and celebrating shared successes.
- Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
- Streamlined medication administration processes, ensuring timely and accurate delivery of medications to patients while minimizing risk for medication errors.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Psychiatric Registered Nurse
Community Bridges Inc.
11.2020 - 03.2021
- Reduced hospital readmission rates through thorough discharge planning and patient education on medication management and self-care strategies.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
- Increased patient satisfaction scores by actively listening to concerns, addressing needs, and providing empathetic support during crisis situations.
- Contributed to improved team morale by demonstrating a positive attitude, supporting colleagues during challenging situations, and celebrating shared successes.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Spearheaded quality improvement initiatives within the nursing department, identifying areas for potential improvement and implementing action plans to enhance patient care.
- Developed strong working relationships with mental health community partners, facilitating seamless transitions of care for patients upon discharge from the facility.
- Administered medication and treatments to patients to observe and record responses.
- Monitored primary care needs for patients to coordinate access to appropriate providers.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Psychiatric ACT RN
Lifewell Behavioral Wellness
08.2017 - 10.2020
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Championed quality improvement initiatives within the unit by identifying areas for improvement and implementing evidence-based strategies.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Psychiatric Registered Nurse
St. Luke's Medical Center
03.2016 - 06.2017
- Improved patient outcomes by developing and implementing tailored nursing care plans for individuals with psychiatric disorders.
- Enhanced treatment efficacy by collaborating with interdisciplinary teams to provide comprehensive mental health care.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Increased patient satisfaction scores by actively listening to concerns, addressing needs, and providing empathetic support during crisis situations.
- Served as a resource for nursing staff, providing guidance in the application of evidence-based practices in the psychiatric setting.
- Contributed to improved team morale by demonstrating a positive attitude, supporting colleagues during challenging situations, and celebrating shared successes.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Demonstrated adaptability by providing coverage in various psychiatric units as needed, maintaining high standards of care across diverse patient populations.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Staff Regustered Nurse
Arizona State Prison, Perryville Facility
08.2015 - 02.2016
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Developed individualized care plans tailored to diverse patient populations with varied medical conditions.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Staff RN
Sancta Maria Nursing Facility
09.2012 - 07.2014
- Enhanced patient care by implementing evidence-based practices and individualized care plans.
- Reduced medication errors through meticulous charting and close collaboration with the healthcare team.
- Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
- Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Staff RN
Jewish Nursing Home
07.2012 - 07.2013
- Reduced medication errors through meticulous charting and close collaboration with the healthcare team.
- Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
- Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.
- Streamlined nursing processes for increased efficiency and better time-management within the unit.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each patient''s needs.
- Administered medications accurately and safely, ensuring proper dosages were given per physician orders.
- Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
- Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
- Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Cath-Lab Registered Nurse
Cardiac Center Ethiopia
09.2008 - 06.2011
- Improved patient outcomes by providing high-quality care in a fast-paced Cath Lab setting.
- Enhanced patient safety through continuous monitoring and accurate documentation of vital signs, allergies, and medical history.
- Collaborated with interdisciplinary teams for optimal patient care and streamlined communication.
- Reduced procedure times by assisting physicians in the efficient preparation and administration of medications during cardiac catheterization procedures.
- Promoted a positive healing environment by delivering compassionate care to patients pre-and postcatheterization.
- Decreased recovery time for patients following procedures through effective discharge education and follow-up care coordination.
- Maintained up-to-date knowledge of clinical best practices, staying current with advancements in cardiovascular medicine.
- Ensured compliance with regulatory standards, adhering to HIPAA guidelines and maintaining a safe work environment within the Cath Lab.
- Increased efficiency within the department by identifying areas for improvement and implementing process changes accordingly.
- Consistently met departmental goals regarding quality measures, contributing to ongoing accreditation requirements achievement.
- Participated actively in quality improvement initiatives aimed at enhancing overall patient experience within the Cath Lab setting.
- Managed inventory effectively, ensuring adequate supply levels for scheduled procedures and minimizing waste.
- Maintained compliance with infection control protocols, contributing to a safe and sanitary environment in the Cath Lab.
- Installed bare metal, drug-eluting and bioabsorbable stents throughout vascular system.
- Supported physicians throughout introduction of medical devices and vascular closure with collagen plugs and stitches.
- Utilized stethoscopes, thermometers and sphygmomanometers to meet patient needs and prescribed medical therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Recorded details regarding therapies to keep patient charts updated.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Staff Registered Nurse
Girum General Hospital
11.2006 - 08.2008
- Improved patient outcomes by implementing evidence-based nursing practices and providing individualized care.
- Enhanced patient safety by conducting thorough assessments, identifying potential risks, and addressing concerns promptly.
- Contributed to a reduction in hospital-acquired infections through strict adherence to infection control protocols and proper hand hygiene.
- Promoted teamwork and collaboration with interdisciplinary teams for optimal patient care planning and implementation.
- Increased patient satisfaction by consistently delivering high-quality nursing care with a focus on empathy, communication, and professionalism.
- Achieved timely medication administration by utilizing effective time management skills and prioritizing critical tasks.
- Collaborated with physicians to develop comprehensive treatment plans tailored to individual patient needs.
- Assisted in the training of nursing students during clinical rotations, fostering an environment conducive to learning and skill development.
- Consistently maintained accurate documentation of all relevant information related to patient progress, treatments administered and other pertinent data.
- Facilitated smooth transitions of care for patients by effectively communicating with other healthcare providers.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Master of Science - Nursing
Grand Canyon University
Phoenix05.2019
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12.2015
Associate of Science - Nursing
SaLaM Nurses College
Addis Ababa, Ethiopia10.2006
Skills
- Health Promotion
- Compassion and Empathy
- Basic Life Support
- Discharge Planning
- Geriatric Care
- ADL Assistance
- Chronic Disease Management
- Patient Management
- Appointment Scheduling
- Emergency Response
- Case Management
- Health screening
- Vaccine administration
- Emotional awareness
- Removing sutures
- Intake and discharge
- Physical assessments
- Proper catheter insertion/removal
- Patient Care
- Team Coordination
- Chest pain management
- Direct Patient Care
- Cardiac Care
- Strong Clinical Judgment
- Medical Laboratory Procedures
- Diabetes management
- Clinical judgment
- Quality Improvement
- Community health
Certification
- PALS - Pediatric Advanced Life Support
- CPI Certified - October - 2023
- BLS - August - 2023
Timeline
· Psychiatric - ACT RN
Terros Health
10.2023 - Current
Psychiatric Registered Nurse
Haven Behavioral Health Hospital
04.2021 - 12.2022
Psychiatric Registered Nurse
Community Bridges Inc.
11.2020 - 03.2021
Owner, Manager, Founder
Bring Healing Home Personal Care LLC Senior Group
12.2019 - Current
Psychiatric ACT RN
Lifewell Behavioral Wellness
08.2017 - 10.2020
Psychiatric Registered Nurse
St. Luke's Medical Center
03.2016 - 06.2017
Staff Regustered Nurse
Arizona State Prison, Perryville Facility
08.2015 - 02.2016
Staff RN
Sancta Maria Nursing Facility
09.2012 - 07.2014
Staff RN
Jewish Nursing Home
07.2012 - 07.2013
Cath-Lab Registered Nurse
Cardiac Center Ethiopia
09.2008 - 06.2011
Staff Registered Nurse
Girum General Hospital
11.2006 - 08.2008
Master of Science - Nursing
Grand Canyon University
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
SaLaM Nurses College
- PALS - Pediatric Advanced Life Support
- CPI Certified - October - 2023
- BLS - August - 2023
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