Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Tsion Getahun

NY

Summary

I am a dedicated employee who quickly grasps new tasks and works to execute them with precision. I am punctual, receptive to feedback, and committed to delivering excellent customer service while contributing effectively to the team’s goals.

Overview

7
7
years of professional experience

Work History

Direct Support Professional

Thryve Team
01.2025 - 05.2025
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Waitress

Tabor Ethiopian Restaurant
04.2024 - 10.2024
  • Provided exceptional customer service in a fast-paced environment.
  • Took orders, served food and drinks, and ensured customer satisfaction.
  • Managed cash transactions and processed payments accurately.
  • Maintained cleanliness and organization of dining areas.
  • Collaborated with kitchen and bar staff to ensure efficient service.

Customer Service Cashier

Foot Locker
01.2023 - 03.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Camp Counselor

Independent Lake
06.2022 - 08.2022
  • Supervised and engaged children in recreational and educational activities.
  • Ensured the safety and well-being of campers at all times.
  • Led group activities, fostering teamwork and positive social skills.
  • Communicated effectively with campers, parents, and fellow staff members.
  • Maintained a fun, inclusive, and supportive environment for all campers.

Assistant teacher

P.S 108
06.2019 - 08.2019
  • Assisted with planning lectures.
  • Helped students with class work.

Intern

Harlem Youth Court
01.2018 - 08.2019
  • Counseled troubled teens.
  • Engaged youth responders from the age of 13-18 to implement sanctions that give back to the community harmed.
  • Led peer circles, hearings and sanctions.

Education

GED -

University of The State of New York
New York, NY
11.2023

Some College (No Degree) -

The Community College of Baltimore County
Catonsville, MD

Skills

  • MS Word
  • MS PowerPoint
  • Google Docs
  • Social Media Management

Languages

Amharic (Mother Tongue)
English (Native fluency)

Interests

  • Photography
  • Crafting and DIY Projects

Timeline

Direct Support Professional

Thryve Team
01.2025 - 05.2025

Waitress

Tabor Ethiopian Restaurant
04.2024 - 10.2024

Customer Service Cashier

Foot Locker
01.2023 - 03.2024

Camp Counselor

Independent Lake
06.2022 - 08.2022

Assistant teacher

P.S 108
06.2019 - 08.2019

Intern

Harlem Youth Court
01.2018 - 08.2019

GED -

University of The State of New York

Some College (No Degree) -

The Community College of Baltimore County

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Tsion Getahun