Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Tsion Tekle

Las Vegas,NV

Summary

Skilled in customer service and multitasking, I enhanced patient satisfaction at UMC Hospital by delivering timely meals and addressing dietary needs. At The Orleans Hotel & Casino, I seamlessly managed guest inquiries and high-pressure situations, showcasing my ability to greet guests and learn actively. My experience also includes improving customer satisfaction levels through diligent service at Higuchi Company.

Overview

2023
2023
years of professional experience

Work History

Restaurant Hostess

The Orleans Hotel & Casino
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Nutrition Assistant

UMC Hospital
  • Increased patient satisfaction through attentive service and timely delivery of meals.
  • Provided support to individuals with special dietary need to meet unique nutritional requirements.
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.

Sales Associate

Higuchi Company
02.2015 - 04.2022

Handle customer complaints and concerns .properly, escalating complex issues to direct supervisor for quick resolution

.Greeted customer and responded to informational requests.

.Processed credit and debit cards.

.Counted tills at beginning of with money and balanced and reconciled register.

Refilled and rotated items on shelves to .maintain customers satisfaction levels.

Education

GED

About Kirs
Ethiopia
09.2002

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Timeline

Sales Associate

Higuchi Company
02.2015 - 04.2022

Restaurant Hostess

The Orleans Hotel & Casino

Nutrition Assistant

UMC Hospital

GED

About Kirs
Tsion Tekle