Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tsion Zewdu

Alexandria,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Server

OTG
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Care Manager

Aegis Of Carmichael
08.2021 - 07.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Assessed clients and developed plans to meet needs.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
  • Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
  • Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
  • Evaluated clients progress and adjusted service plans to address areas of concern.

Logistic Services Head

Verde Beef Processing Company
07.2017 - 04.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Arts - Business Management

Admas University
Ethiopia
09.2013

Bachelor of Arts - Marketing

Admas University
Ethiopia
09.2007

Skills

  • Strong Work Ethic
  • Excellent customer service
  • Hospitality service expertise
  • Team Player & good communication skills
  • Reliable and Responsible
  • Strong interpersonal relation, teamwork & communication skills
  • Ability to learn new work Environment & software used in the course of regular duties
  • basic computer skills

Languages

Amharic
Native or Bilingual
English
Full Professional

Timeline

Server

OTG
10.2023 - Current

Care Manager

Aegis Of Carmichael
08.2021 - 07.2023

Logistic Services Head

Verde Beef Processing Company
07.2017 - 04.2020

Bachelor of Arts - Business Management

Admas University

Bachelor of Arts - Marketing

Admas University

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Tsion Zewdu