I'm highly adaptable, self driven and result oriented. I have been in supervisory positions for 15+ years and enjoy developing skills in my staff to support them in reaching their fullest potential. I believe in identifying areas of improvement and developing systems that improve function and efficiency in those areas. Improvements in the way we work help us support the individuals that we serve.
Overview
18
18
years of professional experience
Work History
ACCS Team B Lead
01.2018 - Current
Assist with skill development and resource coordination for individuals living independently, as well as collaborating with residential program coordinators to assess readiness for individuals looking to transition into their own homes
Responsible for the accurate implementation of MAP
Collaborate with outside stakeholders to ensure the safety of people served
Assist in the collection, analysis and timely reporting of all rehabilitation billing and event reporting
Supervising outreach workers and assist them in obtaining the necessary skills to better engage and support individuals served
Collaborate with Individuals Served, Licensed Clinician, Registered Nurse, and other members of the team in the implementation and monitoring of any self-management and health and wellness plans and activities
Facilitate and monitor the implementation of activities that create opportunities for the development of valued roles and personal relationships in the community.
CBFS Director of Program Development
Alternatives Unlimited
01.2017 - 01.2018
Supervising and mentoring program coordinators as well as collaborating with members of the transdisciplinary team to conduct all Screening and Enrollment of individuals served
Responsible for coordination and analysis of Safeguard Monitoring Data to develop and implement corrective action plans
Ensuring event reporting is communicated and submitted timely
Responsible for the development of growth-oriented structures, activities, and opportunities while ensuring quality
Focusing on positive transitions within the component by connecting people with needed resources and ensuring individuals are assisted with making long-lasting community connections and building interdependence
Overseeing residential programs, supported living programs and high intensity supported housing
Act as a liaison between component funders, families, community members, and the agency at large.
CBFS Worcester Supported Living Program Coordinator
Alternatives Unlimited – MH Services
01.2011 - 01.2017
Oversee staff that support sixty-five individuals living independently and in group living environments living with a mental health or dual diagnosis.
Document progress made and barriers encountered
Foster positive interactions with the local community to develop mutually beneficial relationships
Provide crisis intervention as needed and participate in regular emergency beeper rotation
Quality compliance reviews to meet funders expectations.
Manage individual, program finances and budgets
Supervise and develop staff teams through growth-oriented supervision, training, and staff development plans
Ensure compliance of MAP, DMH, DPH, and agency-wide policies and procedures
Maintain relationships with internal and external stakeholders.
Crisis management as part of an on-call rotation.
Mental Health Rehabilitation Specialist
Alternatives Unlimited – MH Services
01.2009 - 01.2011
Supporting and meeting the needs of individuals that suffer from a range of mental illnesses to live successful and meaningful lives in their own homes in the communities of their choice
Collaborating with individuals and their treatment team in creating rehab plans/goals that address their current needs for them to become interdependent
Facilitating meetings with the treatment team as well as assessing individuals to identify their capacities and daily living struggle areas
Support individuals in crises and making sure they receive proper care when struggling with symptoms
Translating company policies, legal documents, human rights documents, assessments, financial documents, consents, contracts, subsidy forms, and more
Interpreting meeting for Spanish speaking only individuals, while carrying a caseload of 25.
Mental Health Supported Living Counselor
Alternatives Unlimited- MH Services
01.2007 - 01.2009
Responsible for aiding with development and implementation of individual’s IAPs and treatment plans
Provide support and teach necessary skills for individuals to gain interdependence as well as assisting with ADLs while tracking behavior and safeguarding
Responsible for completing annual assessments for the people served to identify need areas along with ensuring all interactions are documented accurately and timely
I was also responsible for medication administration and money management.
Education
Human Services/Criminal Justice -
Quinsigmond Community College
Worcester, MA
Business/Office Technology & High School Diploma -
Worcester Vocational High School
Worcester, MA
Completed Spanish Legal interpreter training program -
Language Connections
01.2015
Skills
Self-awareness
Strong Analytical Skills
Empathy Development
Detail Oriented
Problem Solving
Self Driven
Strong Organizational skills
Strong Listening Skills
Strong at identifying growth areas and implementing solutions
Quick Learner
Areasofspecialty
Proactive Thinker
Interpreting/translating
Communication
Crisis management
Documentation and Organization skills
Time management
File review & Quality improvement
Problem solving
Skill development
Leadership Skills
Staff development and team building skills
Computer skills
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
ACCS Team B Lead
01.2018 - Current
CBFS Director of Program Development
Alternatives Unlimited
01.2017 - 01.2018
CBFS Worcester Supported Living Program Coordinator
Alternatives Unlimited – MH Services
01.2011 - 01.2017
Mental Health Rehabilitation Specialist
Alternatives Unlimited – MH Services
01.2009 - 01.2011
Mental Health Supported Living Counselor
Alternatives Unlimited- MH Services
01.2007 - 01.2009
Human Services/Criminal Justice -
Quinsigmond Community College
Business/Office Technology & High School Diploma -
Worcester Vocational High School
Completed Spanish Legal interpreter training program -