Tsitsi Zvidzai

-Accounting systems like Quick books installation and support

-Bookkeeping

-Business advisory

• Supported company growth by maintaining a high level of accuracy in processing high-volume invoicing for expanding client base.
• Contributed to a positive workplace culture by actively participating in team-building activities, promoting collaboration and open communication among peers.
• Assisted in budget planning by analyzing historical data and projecting future revenue trends based on payment patterns.
• Improved departmental efficiency by implementing new accounting software and training team members on its use.
• Expedited month-end closing procedures by accurately posting transactions and preparing detailed reports for management review.
• Streamlined the order-to-cash process by collaborating with cross-functional teams to address inefficiencies and improve overall performance.
• Developed strong client relationships through effective communication, resulting in prompt payments and reduced delinquencies.
• Enhanced cash flow by streamlining accounts receivable processes and implementing efficient collection strategies.
• Mentored junior staff members by sharing knowledge of industry best practices, fostering a supportive work environment that encouraged professional growth.
• Optimized cash application processes by identifying opportunities for automation and implementing system improvements that increased accuracy rates.
• Safeguarded company assets through tight internal controls over cash receipts, disbursements, bank reconciliations, and financial reporting.
• Negotiated favorable repayment terms with delinquent accounts, protecting the company''s financial interests while preserving ongoing business relationships.
• Collaborated with sales team to resolve billing discrepancies, ensuring timely invoice adjustments and customer satisfaction.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
• Streamlined bookkeeping procedures to increase efficiency and productivity.

• Supported sales teams by providing accurate credit information for new and existing customers.
• Increased collection rates through proactive account management and regular follow-ups with clients.
• Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
• Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
• Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
• Reviewed customer accounts for compliance with repayment obligations.
• Obtained payments and entered details into system.
• Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
• Trained and mentored new department employees to maximize performance.
• Reviewed and verified income, credit reports and employment histories for each borrower.
• Worked with both internal and external users to create detailed financial reports.