Summary
Overview
Work History
Education
Skills
Affiliations
Technicalcompetency
Timeline
Receptionist
TAMMIE SMELKO

TAMMIE SMELKO

Pittsburgh,PA

Summary

Dedicated strategic partner with extensive industry experience, maintaining a professional appearance and demeanor. Expertise lies in completing tasks with a strong focus on quality, ensuring projects are executed to the highest standards. Dependable and quick-learning team player known for effective communication and organization skills. Proven track record of success, committed to delivering exceptional results and driving strategic initiatives forward.

Overview

20
20
years of professional experience

Work History

EXECUTIVE ASSISTANT TO THE CHIEF OPERATING OFFICER

RQM
05.2021 - Current
  • Efficiently managed the COO's calendar, coordinated travel, and organized offsite events
  • Fostered company culture by organizing virtual events and sending personalized birthday cards from the COO
  • Maintained unsolicited client feedback systems and celebrated NPS scores by creating detailed videos for quarterly meetings
  • Authored and produced 72 issues of the COO weekly communication newsletter and the weekly signings report, supporting the company's top priority
  • Established a recognition program that improved morale and enhanced the work environment
  • Developed a dashboard to track and review consultant feedback, ensuring comprehensive feedback and reporting directly to the COO
  • Designed and created presentations for the COO and department, maintaining consistent company branding
  • Set up and traveled with the COO on road trips to connect with consultants throughout the East Coast
  • Successfully maintained the budget for all non-billable work-related events, the flex space office, supplies, and travel
  • Approved time sheets and expenses for the COO in Open Air
  • Identified and corrected discrepancies in the travel policy in Concur, addressing inconsistent travel fees, unused tickets, and wasted expenditures totaling close to $100K
  • Solely responsible for moving, donating, and setting up the new office flex space and decommissioning the old office space, which reduced costs in areas such as lease payments, supplies, and cleaning
  • Improved team morale and culture through strategic recognition initiatives
  • Streamlined feedback processes with a custom tracking dashboard
  • Strengthened relationships with consultants through organized road trips
  • Maintained fiscal responsibility for non-billable work-related events and office supplies
  • Saved the company close to $100K by identifying and correcting travel policy discrepancies
  • Reduced operational costs by efficiently managing the office move and decommissioning process

EXECUTIVE ASSISTANT/OFFICE COORDINATOR / HR COORDINATOR

Repsol Oil & Gas USA, LLC (f.k.a. Talisman Energy USA, Inc.)
01.2010 - 01.2021
  • Providing executive support to the VP of Marcellus Business Unit as well as supporting the entire delivery unit of 20+ individuals
  • Facilitated all team events, meetings, office events
  • Assisted the planning of the startup office in Warrendale.

EXECUTIVE ASSISTANT

PricewaterhouseCoopers
01.2005 - 01.2010
  • Provide administrative/secretarial support to 7 Partners and/or engagement teams
  • Examples of work include arranging travel, scheduling meetings, preparing agendas, responding to routine correspondence, maintaining records or files, responding to visitors and telephone calls, and using firm supported software to create documents/reports.

Education

Associate Degree - Accounting -

Webster College - Fairmont, WV
Fairmont, WV
01.1989

Skills

  • Event Management (location scouting, budget planning, scheduling, agenda and presentation prep, invites, attendance tracking, on-site support, after event follow-up
  • Employee Engagement (Virtual events, on-site events, videos and recognition program) and inventory management (gift cards, company recognition swag and office supplies)
  • Travel & Expense Coordination (Executive travel and their team)
  • Recognized for excellent communication and updates with executives
  • Executive-Level Support - (C-Suite and their teams)
  • Vendor Management - (Vendor selection process, contracts and approving invoices)
  • Project Management Skills (Risk management, communication, time management, problem solving, adaptability, conflict resolution, project planning, task management, technical skills such as Gantt charts, Kanban boards and applicable software
  • Calendar Management
  • Presentation Development
  • Meeting Organization
  • Budget Tracking

Affiliations

  • Pennsylvania Association of Notary Public
  • International Association of Administrative Professionals (IAAP)

Technicalcompetency

Outlook Calendar and Email Management, Word/PDF Document Management, PPT - Presentation Creation, MS Publisher Creation, MS SharePoint Administrator, MS Teams, PowerBI, Gmail, Sheets, Docs, Drive, Maps, Trello, MS Project, Asana, Monday, Jira, Administrator, Travel Arrangements, International and Continental, Expenses, Reporting and Budgets

Timeline

EXECUTIVE ASSISTANT TO THE CHIEF OPERATING OFFICER

RQM
05.2021 - Current

EXECUTIVE ASSISTANT/OFFICE COORDINATOR / HR COORDINATOR

Repsol Oil & Gas USA, LLC (f.k.a. Talisman Energy USA, Inc.)
01.2010 - 01.2021

EXECUTIVE ASSISTANT

PricewaterhouseCoopers
01.2005 - 01.2010

Associate Degree - Accounting -

Webster College - Fairmont, WV
TAMMIE SMELKO