Therese M Sollberger
Cleveland,OH
Summary
Proven performer in customer service, adept at problem-solving and transaction handling, excelled at Riser Foods by consistently delivering top-notch customer experience, highlighted by a six-month streak of exceptional customer feedback. Skilled in cash register systems and renowned for outstanding complaint resolution, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Part Time Customer Service
Riser Foods
Fairview Park, US
09.2019 - Current
- Managed cash transactions and other forms of payment efficiently and with accuracy
- Demonstrated strong customer service skills by greeting customers, assisting with questions, concerns and other additional needs
- Collaborated effectively with team members and leadership to handle high-volume periods to create a positive customer experience
- Recognized as top performer based on customer feedback for consistently delivering exceptional customer service for six months in a row
Skills
- Customer Service
- Complaint handling
- Problem-solving
- Point of sale proficiency
- Transaction handling
- Customer focus
- Returns processing
- Issue resolution
- Cash register systems
Additional Information
Opted for early retirement after an extensive career as an accounts payable and receivables specialist to focus on family caregiving responsibilities to support immediate family members during a transitional period., Further, as consideration for this role, I am passionate about delivering exceptional customer service and have consistently been recognized as a top-performing cashier for my ability to provide a friendly, efficient, and positive experience for every customer.
Accomplishments
- Consistently recognized for exemplary customer feedback
- Top achiever in product knowledge assessments
Timeline
Part Time Customer Service
Riser Foods
09.2019 - Current
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