Tsvetelina Angelova
Pompano Beach,FL.
Summary
Well-organized, methodical, and meticulous. Over eight years of customer service experience. Excellent multitasking skills. Great listener and excellent communication skills. Native Bulgarian Speaker, and proficient in Serbian. Great customer service communication skills. Good listener, patient, mature and reliable. Good Computer Skills, including Microsoft Word and EPIC. Sharp problem solver.
Overview
2
2
years of professional experience
Work History
CVOR Registered Nurse
Cleveland Clinic
10.2022 - Current
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
La Veranda
09.2021 - Current
- Taking food orders, recommending menu items based on customer preference
- Attending and solving customers’ concerns
- Assigning side work, addressing coworkers' concerns and questions of service
- Managing basic problems in a very busy dining setting
- Training new employees
- Expertise in Micro POS system, portable computer to process payment and transactions, and cash handling experience.
Education
Associate - Science of Nursing
Broward College
Davie, FL.Bachelor of Science - RN To BSN
Florida Atlantic University
Boca Raton, FL04.2024
Bachelors - Management
University of Economics
2015
Skills
- Student Precepting
- Assessment
- Medical Recordkeeping
- Direct Patient Care
- Educating patients, families, and caregivers on diagnosis and prognosis, surgical procedures, and expected outcomes
Additional Information
- Certifications: , State of Florida License, Registered Nurse, License # RN 9601473, Date 06/21/2022
Timeline
CVOR Registered Nurse
Cleveland Clinic
10.2022 - Current
La Veranda
09.2021 - Current
Associate - Science of Nursing
Broward College
Bachelor of Science - RN To BSN
Florida Atlantic University
Bachelors - Management
University of Economics
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