TSVETELINA BALEV
Algonquin,IL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Logistics Operations Specialist
Transbul Logistics Corp
Algonquin, USA
09.2017 - 04.2026
- Assigns loads and routes to driver based upon available hours and customer needs.
- Serves as main point-of-contact for an assigned customer base and monitors all customer-specific loads from the time the load is tendered until it is delivered.
- Monitor safety records (inspections, violations, crashes) and document updates.
- Filing federal and state forms related to fuel taxes and commercial transportation permits, process annual permit renewals.
- Oversee safety and insurance documentation.
- Created reports detailing operational statistics such as miles driven, fuel usage.
- Organized office operations and maintained efficient filing systems for documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Accounting Specialist
Vinayaka Hospitality, LLC
Schaumburg, USA
04.2015 - 08.2017
- Daily Cash-drop Verification for Hotel, Banquets and Restaurant (Dual Control) and weekly bank deposits.
- Daily Revenue Report Verification for Hotel, Banquets and Restaurant.
- Perform daily Guest Ledger Review and Daily Aging Report Review and follow up on payments.
- Daily bank reconciliation for deposits and payments cleared.
- Monitor submitted expenses based on given budget including invoices, Credit Card and Petty cash expenses.
- Manage QuickBooks entries and timely payments and dispute all incorrect invoices, follow through to resolution.
- Manage accounting calls/inquires, invoices, reports and financial records in proper filling system.
- Responsible for monthly bank, credit card and petty cash reconciliations for hotels.
- Revenue reconciliation on month end basis according to bank deposits and daily reports.
- Responsible for preparation (daily labor edits and weekly Labor summary) and processing of biweekly payroll for over 50 employees.
- Analyzes financial information and prepare reports as P&L, Month End revenue report, Expense Report, etc.
Sales Associate
Wal-Mart Superstore
Fairfield, USA
04.2014 - 01.2015
- Assist customers by providing information and resolving their complaints.
- Answer customers' questions, and provide information on procedures or policies.
- Establish or identify prices of goods, services or admission, and tabulate bills.
Secretary and Clerk
Insurance company “DZI”
Blagoevgrad, Bulgaria
06.2010 - 05.2012
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Gather materials to be filed from departments or employees.
Sale associate
Pension Insurance company “Future”
Blagoevgrad, Bulgaria
04.2008 - 06.2010
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including pension insurance or specialized policies.
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions, or to change beneficiaries.
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Calculate premiums and establish payment methods.
Education
Bachelor of Science - Finance
Southwest University Neophit Rilsky
Blagoevgrad, Bulgaria05-2012
Skills
- General Accounting
- Accounts Payable/Receivable
- Journal Entries
- Vendor Management
- Customer Service
- Professional Communication
- Multi Lingual (Bulgarian, Russian)
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
Timeline
Logistics Operations Specialist
Transbul Logistics Corp
09.2017 - 04.2026
Accounting Specialist
Vinayaka Hospitality, LLC
04.2015 - 08.2017
Sales Associate
Wal-Mart Superstore
04.2014 - 01.2015
Secretary and Clerk
Insurance company “DZI”
06.2010 - 05.2012
Sale associate
Pension Insurance company “Future”
04.2008 - 06.2010
Bachelor of Science - Finance
Southwest University Neophit Rilsky