Tsvetelina Stefanova
Greensboro,USA
Summary
Systematic professional well-versed in software development and testing protocols. Helps teams produce high-quality work by completing thorough quality assurance evaluations. Strong communicator and multitasker withan organized, detail-oriented approach. Proficient in complex software deployments.
Overview
10
10
years of professional experience
Work History
QA Engineer
TripleTen USA
Cheyenne, USA
01.2024 - Current
- Automated Python workflows, reducing manual effort and increasing claims and credit data processing efficiency
- Developed and maintained an automated testing framework using Selenium & Playwright, enhancing regression testing
- Conducted API testing (Postman, Swagger) to validate RESTful services, ensuring seamless system integration
- Optimized workforce scheduling, validated payroll data, and created performance reports using Kronos/UKG
Credit Risk QA Analyst
Bank of America
Greensboro, USA
01.2022 - 10.2024
- Utilized SAS to analyze large datasets, identify trends, and generate reports to support credit risk assessments and fraud detection
- Developed Selenium automation scripts to validate fraud detection workflows, reducing manual review time by 25%
- Conducted SQL-based data analysis for credit risk assessment, improving loan application turnaround time
- Led API testing and validated RESTful web services for credit reporting integrations
- Utilized Power BI to analyze KPIs related to loan portfolios, guiding senior management on strategic decisions
QA Coordinator
Dynata Global
Texas City, USA
05.2016 - 10.2021
- Optimized employee time/attendance management and compliance reporting using Kronos/UKG platforms
- Developed automated survey testing scripts, cutting manual verification time by 50%
- Designed a Power BI dashboard that reduced survey data analysis time, enhancing real-time decision-making
- Conducted regression & performance testing using Jira, decreasing critical bugs by 25% before deployment
- Identified and reported a critical logic flaw in a high-profile survey, preventing inaccurate data collection and saving the company thousands in potential losses
Performance Test Analyst Assistant
GPS Control EAD
Sofia, Bulgaria
08.2015 - 05.2016
- Minimized bug detection time by enhancing the automated testing framework
- Led team meetings to discuss workflow, optimizing GPS accuracy and performance
- Mapped test processes with Visio flowcharts to validate GPS data handling
- Developed API tests for GPS devices, ensuring accurate data communication via RESTful services
Insurance Agent Intern
UNIQA Bulgaria
Sofia, Bulgaria
05.2015 - 09.2015
- Exceeded monthly sales targets through strategic client relationship management
- Created streamlined insurance quote reports using Data View tools, improving proposal accuracy
- Developed Data Hub reports to analyze client behavior & purchasing patterns, tailoring insurance solutions
Education
Certified Agile Scrum Master -
Master of Project Academy
New York, NY12.2024
Certified Software Engineer and Quality Assurance -
Tripleten
Cheyenne, WY10.2024
Bachelor of International Business - Business Administration and Management
International Business School
Sofia, BG06.2018
Skills
- Python Scripting
- SDLC
- UAT
- Regression Testing
- Defect Tracking
- Functional Testing
- Tableau
- Python
- Selenium
- JSON/XML
- REST API
- Xcode
- Jenkins
- Git
- Jira
- Playwright
- Nodejs
- Azure
- SOAP
- SQL
- Swagger
- Power BI
- Salesforce
- Defect tracking
References
- Available upon request
Accomplishments
- Top Sales Performer Award – Recognized at UNIQA Bulgaria for surpassing monthly sales targets and delivering exceptional customer service.
- Excellence in Team Collaboration – Recognized at Dynata Global for improving communication workflows and optimizing project tracking systems, resulting in enhanced team efficiency and productivity.
Timeline
QA Engineer
TripleTen USA
01.2024 - Current
Credit Risk QA Analyst
Bank of America
01.2022 - 10.2024
QA Coordinator
Dynata Global
05.2016 - 10.2021
Performance Test Analyst Assistant
GPS Control EAD
08.2015 - 05.2016
Insurance Agent Intern
UNIQA Bulgaria
05.2015 - 09.2015
Certified Agile Scrum Master -
Master of Project Academy
Certified Software Engineer and Quality Assurance -
Tripleten
Bachelor of International Business - Business Administration and Management
International Business School