Titilayo (TALIA) Raji

• Completed intake and follow-up assessments on patients presenting with various mental health disorders (Depression, Anxiety, ADHD, Schizophrenia, etc.) and formulated treatment plans tailored to each patient presenting complaint.
• Consulted with the psychiatrist about client medication changes, issues with medicine compliance, and efficacy of medications.
• Referred clients to other programs and community agencies to enhance treatment processes.
• Guided patients in understanding illnesses and treatment plans and completed evaluations for psychiatric services and psychotropic medication.
• Monitored patients prescribed psychotropic medications/assessed the medication's effectiveness and side effects.
• Diagnosed mental health, emotional, and substance abuse disorders.
• Assessed the need for, ordered, obtained, and interpreted appropriate lab
• Managed the pharmacological and non-pharmacological treatment of various disorders.
• Enhanced interdisciplinary collaboration by participating in regular team meetings to discuss patient progress and adjust treatment strategies as needed.
• Managed patient caseloads efficiently, prioritizing time-sensitive needs and ensuring consistent quality of care.

Stabilization Unit/Detox Unit/Eating Disorder Unit

• Rendered care for patients admitted on 1013 hold.
• Worked with various patient populations floating between various units working with adults and adolescents.
• Conducted initial and ongoing assessments.
• Transcribed medications following facility policies.
• Facilitated educational group sessions with patients.
• Collaborated with psychiatrists to construct effective care plans.
• Participate in daily huddles with the care team to assess patient progress.
• Ensure effective administration of scheduled/PRN medications and assess for adverse reactions.
• Assessed the need for, ordered, obtained, and interpreted appropriate lab tests.
• Provided necessary health education training for patients.
• Utilized strong assessment skills to determine necessary patient care.
• Collaborated closely with the treatment team to coordinate client care services appropriately.
• Consulted with psychiatrists about client medication changes, issues with medicine compliance, and efficacy of medications.
• Evaluated patients for psychiatric services and psychotropic medications.

• Provided care for patients on temporary emergency behavioral holds.
• Conducted daily rounds with the attending physician.
• Provided supportive resources to patients and their families to promote positive outcomes.
• Conducted ongoing charting recording patient response to treatment and medication.
• Collected current symptoms and detailed patient history, consulted and coordinated with health care team members to assess, plan, implement, and evaluate patient care plans.
• Collaborated with case management to locate long-term transition placements for patients on temporary holds.
• Displayed professionalism while completing multiple urgent tasks promptly.
• Developed strong working relationships with community partners to facilitate appropriate discharge planning and patient aftercare support.
• Utilized de-escalation techniques effectively to manage crisis situations while maintaining a safe environment for all involved parties.

• Perform accurate HEDIS medical record data abstraction for all measure compliance via abstraction and Med Capture tool.
• Proficient with Cerner, EPIC, ATHENA etc.
• Initiate member outreach and survey support, compile information and prepare reports for management, utilize findings and trends to improve efficiency as well as customer satisfaction.
• Maintain HIPPA regulations for consumer privacy and complete tasks in a timely manner,ensure compliance with NCQA, federal, state, and other regulatory agency standards
• 96% accuracy on medical record review and abstraction.
• Chart /data abstraction to meet regulatory and organizational requirements.
• Chart auditing for compliance and accuracy.
• Assures documentation requirements are met in accordance with certification standards and regulatory requirements.
• Assists with planning, design, delivery, and evaluation of education activities related to quality issues.