Tu Tran
Duluth,GA
Summary
Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway HomeServices
03.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
Server
Cuts Steakhouse
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Assistant Manager
Iron Age Korean BBQ
02.2019 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Georgia Gwinnett College
Lawrenceville, GASkills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Social Media Marketing
- Meeting Arrangements
- CMA software knowledge
- Microsoft Office
- Problem-Solving
- Attention to Detail
- Staff Management
- Client management
Timeline
Real Estate Agent
Berkshire Hathaway HomeServices
03.2024 - Current
Server
Cuts Steakhouse
10.2022 - Current
Assistant Manager
Iron Age Korean BBQ
02.2019 - 10.2022
High School Diploma -
Georgia Gwinnett College
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