Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tuaialele Utuone

Long Beach,CA

Summary

Dedicated and results-driven professional with over 17 years experience in cold storage logistics operations, seeking a General Manager position where I can leverage my expertise in operations supervision and management to drive efficiency, optimize processes, and exceed organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

Lineage Logistics
Long Beach, CA
04.2021 - Current
  • Direct and oversee all aspects of operations within a busy cold storage facility, managing a team of 54 employees
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Developed and executed operational plans to ensure timely and accurate order fulfillment, inventory management, and shipment processing
  • Established and maintained strong relationships with customers and carriers
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Conducted regular performance evaluations, provided coaching and training, and implemented corrective actions as needed to improve team performance
  • Implemented safety protocols and procedures to ensure compliance with industry regulations and reduce workplace accidents
  • Developed continuous improvement road map target goals, creating operational excellence and world-class customer service
  • Maintain food safety policies to ensure SQF compliance
  • Successfully managed labor expenses, controlled costs, and optimized resource utilization to achieve financial targets.

Operations Supervisor

Lineage Logistics
Long Beach, CA
04.2017 - 04.2021
  • Supervised day-to-day operations of a cold storage facility, including receiving, storage, and shipping activities
  • Ensured compliance with all safety regulations in the workplace.
  • Led a team of 35 Team members, providing guidance, training, and support to ensure optimal performance and adherence to company policies
  • Implemented inventory control measures to minimize discrepancies and losses, resulting in a reduction in inventory shrinkage
  • Streamlined warehouse processes and workflows, leading to improvement in order fulfillment accuracy and efficiency
  • Collaborated with cross-functional teams to resolve operational issues and implement continuous improvement initiatives
  • Conducted regular inspections of equipment and facilities to ensure compliance with safety standards and regulations
  • Prepared reports and analyzed key performance metrics to identify areas for improvement and drive operational excellence.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.

Education

Diploma - Course completion - Supply & Cold Chain

Global Cold Chain Alliance (WFLO)
Arizona
01.2019

High School Diploma -

David Starr Jordan High School
01.2004

Skills

  • Strong leadership and management abilities
  • Excellent communication and interpersonal skills
  • Proficient in inventory management and logistics software
  • Sound decision-making and problem-solving skills
  • Strong commitment to safety and regulatory compliance
  • P&L Management
  • Workflow Optimization
  • Document Control

Certification

  • Forklift Operator Certification
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • SQF practitioner certification
  • First Aid/CPR certification

References

Available upon request.

Timeline

Operations Manager

Lineage Logistics
04.2021 - Current

Operations Supervisor

Lineage Logistics
04.2017 - 04.2021

Diploma - Course completion - Supply & Cold Chain

Global Cold Chain Alliance (WFLO)

High School Diploma -

David Starr Jordan High School

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Tuaialele Utuone