Joell Merritt
Las Vegas,Nevada
Summary
Experienced Patient Care Technician meets patient needs and exceeds care expectations. Utilizes excellent customer service and communication skills to ease patient stress during procedures. Skilled team player. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
6
6
years of professional experience
Work History
Assistant Coach
Ascend Charter School
03.2023 - 07.2024
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Assisted in creating and executing practice plans for athletes to help reach highest potential.
- Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.
- Ensured safety of all athletes during practice sessions by enforcing proper techniques and closely monitoring adherence to safety protocols.
- Contributed to a winning season through strategic planning, game-day coaching, and fostering an environment of teamwork and dedication.
Delivery Courier
Too Be Delivery
02.2023 - 07.2024
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
PATIENT CARE
NV Best PCA
12.2020 - 01.2023
- Helped maintain patient cleanliness through support for bathing, bathroom needs and other areas of personal hygiene
- Supported patient comfort, adjusting bed settings, changing sheets and repositioning to prevent bedsores
- Improved patient wellbeing, guiding through exercises, physical therapy and other daily health routines
- Transported patients in wheelchairs and rolling beds between care, therapy and examination rooms
- Monitored food, beverage and medication intake and alerted supervisory staff to changes in patient condition
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Resupplied patients with towels, soap and sheets.
RESTAURANT TEAM MEMBER
Cambodian Street Food
11.2019 - 10.2020
- Helped maintain restaurant reputation as clean and well-kept
- Interacted professionally with customers by phone or in person
- Made high-demand menu items and created great guest experiences
- Kept equipment and facilities sanitary by cleaning and washing dishes
- Verified customer orders at table to secure good customer experience
- Displayed positive and enthusiastic attitude with assignments and solid work ethic
- Restocked supplies and checked expiration dates of foodstuffs
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Took orders, made drinks, served food and provided refills for guests
- Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets
- Answered phones and took phone orders for customer pick up or delivery
- Restocked stations regularly to promote team productivity and meet customer needs
- Kept hostess team informed of table progression and availability.
INHOME SUPPORT SERVICES
Service First of Northern California
11.2018 - 05.2019
- Light housekeeping
- Quality assurance
- Restock shelves
- Mobility assistance
- Transport patients
- Emotional support
- Client documentation
- Worked with clients to identify their specific issues potential support options
- Maintained thorough records and produced detailed reports on client visits and histories
- Upheld rigorous cleaning and sanitation protocol to protect staff and patients from blood-borne, airborne and surface-transferred pathogens
- Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort.
Education
HIGH SCHOOL DIPLOMA -
Plaza Robles
stockton, CA06.2013
Skills
- Medical equipment operation
- Patient hygiene management
- Patient observation
- Bed preparation
- Health education
- Medication administration
- First aid and CPR
- Community activities
- Skill Development
- Program Planning
- Training Drills
- Game preparation
- Safety awareness
- Physical Conditioning
Timeline
Assistant Coach
Ascend Charter School
03.2023 - 07.2024
Delivery Courier
Too Be Delivery
02.2023 - 07.2024
PATIENT CARE
NV Best PCA
12.2020 - 01.2023
RESTAURANT TEAM MEMBER
Cambodian Street Food
11.2019 - 10.2020
INHOME SUPPORT SERVICES
Service First of Northern California
11.2018 - 05.2019
HIGH SCHOOL DIPLOMA -
Plaza Robles
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