Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Play and coach youth soccer
Timeline
Generic

Tuan Doan

ERP Support Specialist
Lithia,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing, and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected four years of experience in leading organizational business units. Driven Supply Chain Professional with proven to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance and acting as point of contact for important suppliers. Adept at overseeing on-site quality and managing specific inspections schedules. Works effectively in cross-functional environments. Supportive Supply Chain Supervisor proficient in designing supply chains that support business objectives and cost reduction strategies. Talented in managing inventory levels and performing periodic site audits of key suppliers. Offering over 20 years of excellence in manufacturing industry. Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment. Industrious Supply Chain Supervisor skilled in leading and training staff members to achieve high performance. Talent in conducting performance evaluations and implementing continuous improvement strategies to promote organizational success. Excellent communicator with logistics coordination expertise. Decisive Supply Chain Supervisor skilled in managing productivity and overall performance of over 150 team members while meeting business and customer service objectives. Proficient in supplier negotiation and conflict resolution strategies. Strong leadership and organizational talents.

Overview

24
24
years of professional experience
2
2
Languages

Work History

Supply Chain Manager

Enbi Rochester Inc.
04.2019 - 07.2023
  • Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
  • Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
  • Implemented data-driven decision-making processes, leading to more accurate demand forecasting and reduced stockouts.
  • Reduced lead times for product deliveries through effective supplier management and communication strategies.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Work closely with Factory Planning Module to support production plan.
  • Spearheaded cross-functional teams focused on continuous improvement initiatives within the supply chain function.
  • Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets.
  • Developed strong communication and organizational skills through working on group projects.
  • Strong understanding of ERP/SAP. Member of ERP support specialist team.

Operations Manager

Enbi Rochester Inc.
09.2009 - 04.2019
  • Managed production, quality, maintenance, and worked closely with supply chain, engineering, finance and sales to support operations efficiently.
  • Involved with annually budget. Responsible for operations monthly and quarterly forecast.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.

Production Manager

Ten Cate
01.2006 - 08.2009
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Implemented quality control system to review products against technical specifications and corporate standards.
  • Resolved issues quickly to maintain productivity goals.
  • Evaluated vendor performance through regular assessments, ensuring only reliable suppliers were used in the procurement process.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Championed sustainability initiatives within the organization, reducing environmental impact through waste reduction and energy-efficient practices.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Evaluated employee performance and provided feedback and training as needed.
  • Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
  • Enforced health and safety protocols to promote safe working environment.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Responsible with day-to-day operations, working efficiently and productively with all team members.

Product Development Engineer

Illbruck Office Products, Inc.
01.2000 - 01.2004
  • Developed innovative product concepts based on market research and customer feedback analysis.
  • Provided clear and timely technical data required for design and specification of product.
  • Created detailed reports on engineering activities and findings.
  • Conducted research to identify and evaluate new technologies and concepts.
  • Communicated with vendors and key suppliers to select project materials and meet customer needs.
  • Documented and updated build, quality and performance records.
  • Assisted in developing cost-effective solutions to engineering problems.
  • Collaborated with other departments to facilitate successful project completion.

Education

No Degree - Engineering And Small Business Management

Monroe Community College
Rochester, NY
05.2001 -

Skills

  • ERP systems proficiency

  • Performance Tracking

  • Warehouse Management

  • Lean manufacturing principles

  • Continuous Improvement

  • International purchasing

  • Inventory analysis

  • Production Scheduling

  • Staff Management

  • Demand forecasting

  • Supply Chain Management

  • Flexible and Adaptable

  • ERP support specialist

Accomplishments

  • Achieved successful completion by introducing and training for multiple ERP platforms and upgrades.
  • Achieved successful completion of system migration during acquisition for multiple business.
  • Achieved successful completion of new manufacturing launch and production lines migration.
  • Resolved product issue through consumer testing.
  • Collaborated with Problem Solving Process team to address issues and process improvement.
  • Met budget nine years consecutively as production manager and operation manager

Interests

Spending time with family

Travel

Charity work

Play and coach youth soccer

I have started playing soccer at the age of ten back in Vietnam to current.  I enjoy coaching on and off over the last 20 years especially youth soccer the last ten years for my sons teams.  I enjoy watching youth players grow as player and as person.

Timeline

Supply Chain Manager

Enbi Rochester Inc.
04.2019 - 07.2023

Operations Manager

Enbi Rochester Inc.
09.2009 - 04.2019

Production Manager

Ten Cate
01.2006 - 08.2009

No Degree - Engineering And Small Business Management

Monroe Community College
05.2001 -

Product Development Engineer

Illbruck Office Products, Inc.
01.2000 - 01.2004
Tuan DoanERP Support Specialist