Tuan Le
Chicago,Illinois
Summary
Experienced Pharmacy Technician with a track record of accurately filling prescriptions and building strong customer relationships. Demonstrates expertise in regulatory compliance, medication dispensing, and pharmacy inventory management, contributing to reduced prescription errors and streamlined workflows. Committed to enhancing patient care through effective communication and teamwork in both retail and hospital settings.
Motivated Biochemistry undergraduate with hands-on experience in laboratory research and data analysis. Possesses a solid understanding of biochemistry principles and laboratory techniques, complemented by strong data interpretation skills. Proven ability to work collaboratively on projects, contributing significantly to research goals. Eager to leverage these skills in new biochemistry opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Care One Pharmacy
Niles, Illinois
03.2022 - Current
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Provided education materials about medications to patients upon request.
- Managed filing of prescriptions, both electronically and manually.
- Organized work areas so that everything was easily accessible when needed.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Restocked shelves with new supplies of medications as needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Assisted in training new employees on pharmacy procedures.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Pharmacy Technician
Walgreen's Pharmacy
Chicago`, IL
01.2022 - 03.2025
- Prepared intravenous admixtures under the supervision of a pharmacist.
- Dispensed prescription drugs per physician instructions in accordance with state laws.
- Provided customer service, answering phone calls and responding to emails.
- Utilized compounding equipment such as mortar and pestle, pill counters and automated machines.
- Filled orders from doctors' offices and other healthcare providers.
- Labeled medication containers according to pharmacy regulations.
- Processed payments through cash registers or computer systems.
- Provided support services such as scheduling appointments for follow up visits or additional tests if required.
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Participated in training sessions focused on proper techniques for performing PCR tests safely and efficiently.
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Airline Customer Service Agent
Envoy Airlines
Chicago, IL
09.2021 - 02.2022
- Monitored security checkpoints to ensure safety of passengers and staff members alike.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of customer interactions and transactions.
- Verified passenger documentation ensuring compliance with applicable laws and regulations.
- Filed reports of passenger complaints or incidents that occurred during travel process.
- Coordinated with ground crew personnel on arrival and departure procedures for each flight.
- Greeted passengers and provided information about departure and arrival times.
- Assisted customers with ticketing, seating, and baggage handling requirements.
- Followed company policies and procedures related to customer service operations at all times.
- Prepared daily activity reports detailing customer service issues encountered during shift.
- Performed check-in procedures for both domestic and international flights.
- Communicated effectively with other departments to ensure the best customer experience possible.
- Advised passengers of any changes or delays in their scheduled flights.
Store Associate
Ross Dress for Less
Chicago, IL
06.2020 - 07.2021
- Stocked shelves with merchandise and maintained inventory levels.
- Assisted with loading and unloading deliveries from vendors.
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Organized store displays to ensure maximum visibility of products.
- Operated scanning equipment for price checks and stock replenishment.
- Performed daily opening and closing procedures for store operation.
- Assisted customers with product selection, pricing and availability.
After-School Tutor
Driven and Empowered Youth
Chicago, IL
01.2018 - 06.2020
- Organized small group activities to engage students in collaborative learning experiences.
- Motivated students to stay focused and engaged during lessons.
- Instructed students on the use of technology tools to enhance academic performance.
- Managed classroom discipline issues according to established policies.
- Participated in professional development opportunities related to tutoring best practices.
- Collaborated with teachers, administrators, parents, and other stakeholders to ensure student success.
- Developed individualized lesson plans for each student, tailored to their specific needs and learning styles.
- Assisted with homework assignments as needed.
Education
Bachelor of Science - Biochemistry
Arizona State University
Tempe, AZ12-2024
Skills
- Proper labeling
- Drug safety
- Pharmaceutical calculations
- Compounding techniques
- Sample checking
- Lab equipment calibration
- Data and statistical analysis
- Lab equipment maintenance
- Protein crystallization
- Chromatography techniques
- Enzyme assays
Certification
- ExCPT Pharmacy Technician (CPhT) From 03/05/2024
Languages
Vietnamese
Professional
Timeline
Pharmacy Technician
Care One Pharmacy
03.2022 - Current
Pharmacy Technician
Walgreen's Pharmacy
01.2022 - 03.2025
Airline Customer Service Agent
Envoy Airlines
09.2021 - 02.2022
Store Associate
Ross Dress for Less
06.2020 - 07.2021
After-School Tutor
Driven and Empowered Youth
01.2018 - 06.2020
Bachelor of Science - Biochemistry
Arizona State University
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