Tuan Nguyen
Westminster,United States
Summary
Motivated and detail-oriented individual seeking to contribute my financial expertise and interpersonal skills to a dynamic banking environment. My objective is to work in a welcoming and professional environment which supports and emphasizes employees.
Overview
6
6
years of professional experience
Work History
Hosting, Busser
Momiji Capitol Hill
08.2021 - 07.2023
- Managed customer inquiries through various channels, including in-person, phone, and email
- Greet and seat guests on a regular basis
- Taking orders from the phone and getting orders ready for Uber Eats, DoorDash pickup
- Outperforming and working well under high volume restaurant
- Buss and engage with 40 to 50 customers per shift on average
- Exhibit through knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Counsel and discipline staff when necessary
- Handle customer service issues and refer more in-depth issues to management per protocol.
Assistant Manager
Mai Lan Hotel
08.2017 - 01.2018
- Recruited and Consulted
- Responsible for maintain budget
- Managed crew of four, organized schedules and oversaw payroll for employees
- Collaborated with team members to achieve sales targets and customer satisfaction goals
- Processed routine financial transactions and maintained accurate customer records.
Education
Associate of Art -
Seattle Central College
07.2023
Ballard High School
05.2020
Skills
- Proficient in handling financial transactions and using banking software
- Ability to work collaboratively in a team-oriented environment
- Attention to detail and accuracy in processing financial documents
- Time management and organizational skills
- Collaborative attitude
- Compassion
- Detail-oriented personality
- Knowledge of multiple languages ( Vietnamese, English )
Activities Awards
- President of the Physical Club at Ballard High School.
- Associate Member of Retail Management Student Club
- Dean’s List
- President’s List all quarters at Seattle Central College.
Volunteer Experience
03/01/21, 05/01/21, Seattle Central College ( Community Health ) Dental, Seattle, Assisted dental professionals with patient intake and record-keeping., Sterilized and maintained dental instruments and equipment., Provided support to the front desk staff with appointment scheduling and administrative tasks., Assisted in educating patients on oral hygiene and post-treatment care.
Timeline
Hosting, Busser
Momiji Capitol Hill
08.2021 - 07.2023
Assistant Manager
Mai Lan Hotel
08.2017 - 01.2018
Associate of Art -
Seattle Central College
Ballard High School
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