Dedicated and results-driven marketing and sales professional with experience in customer engagement, sales strategy, and leadership. Strong background in retail sales, team management, and community outreach. Passionate about building relationships, driving revenue growth, and contributing to meaningful philanthropic initiatives.
- Provided exceptional customer service by assessing needs and recommending tech solutions.
- Consistently exceeded sales targets through strategic upselling and personalized consultations.
- Educated customers on product features, financing options, and warranty services to enhance their shopping experience.
- Collaborated with team members to optimize store layout and improve customer engagement.
- Managed lifeguard staff, ensuring safety protocols and emergency response procedures were followed.
- Provided customer assistance, ensuring a positive and safe experience for guests.
- Conducted training sessions on water safety and first aid, improving team efficiency.
- Assisted in coordinating daily operations, scheduling, and team management.
- Sales & Customer Relationship Management
- Marketing & Promotional Strategies
- Leadership & Team Collaboration
- Community Engagement & Fundraising
- Data Analysis & Market Research
- Public Speaking and Communication
Home for Our Troops – Alpha Sigma Phi
- Actively involved in fundraising efforts to support wounded veterans in securing mortgage-free, specially adapted homes.
- Led event planning and community outreach initiatives to increase awareness and participation.
- Worked with team members to develop creative fundraising strategies and maximize contributions.
- Volunteered at "Bayway Kidz Ministry", "Huffman Food Banks", and "TopDog Firework Stand" to support local community needs.
- Assisted in organizing charity events, donation drives, and meal distributions.
- Dedicated time to mentoring and supporting community programs aimed at improving lives.