TUAN RIZLY CAFFOOR
Los Angeles,CA
Summary
Dynamic culinary leader with extensive experience at Cinnamon Grand Hotel, excelling in menu development and staff training. Proven track record in optimizing food costs and enhancing service quality, resulting in increased customer satisfaction. Adept at inventory management and compliance with health and safety guidelines, driving operational efficiency and profitability. Well-rounded chef offering several years of comprehensive experience consistently preparing exceptional menu items to garner customer praise. Well-versed in creating new, seasonal menus and maintaining smooth and timely kitchen operations. Committed to delivering first-rate dining experience to guests. Talented chef with several years of experience preparing memorable dishes. Specializing in menus known for attracting and retaining customers. Provides culinary management skills to fast-paced kitchens. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Chef in Charge
Seaburry Restaurant
Westwood, California
01.2024 - Current
- Developed and crafted seasonal menus to enhance dining experiences and cater to customer preferences.
- Supervised kitchen staff to ensure adherence to recipes and presentation standards.
- Conducted daily inventory checks to manage food costs and prevent waste.
Manager FOH/BOH
My Taco House
Modesto, California
01.2023 - 01.2024
- Developed and implemented strategies to enhance customer satisfaction and operational efficiency.
- Analyzed daily sales reports to identify trends and adjust staffing accordingly.
- Managed inventory levels and coordinated with suppliers to ensure timely delivery of products.
Manager Restaurant - Breeze Bar /Lagoon Restaurant /Cheers Pub / Echo Restaurant
Cinnamon Grand Hotel
Colombo, Sri Lanka
01.2017 - 01.2023
- Assigned tasks and overseeing the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Maximizing sales and profitability.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Performed restaurant walk-through to gauge timeliness and excellent service quality.
- Initiated negotiations regarding vendor contracts and kept updated records of contracts.
- Maintain the food and beverage cost controlling right true the calendar year.
Restaurant General Manager/Culinary Manager
Jimmy's Killer Prawns by Jimmy South African Food Chain
Seef Mall Muharraq, Kingdom of Bahrain
01.2015 - 01.2017
- Schedule and direct staff in daily work assignments to maximize productivity.
- Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Optimize profits by controlling food, beverages, and labor costs daily.
- Continually monitor the restaurant and take appropriate action to ensure food quality and service standards are consistently met.
- Efficiently resolves problems or concerns to the satisfaction of all parties involved.
Restaurant General Manager
The Pizza Works Restaurant
Kingdom of Bahrain, Kingdom of Bahrain
01.2013 - 01.2014
- Working within budgetary guidelines while providing highly personalized yet professional service.
- Responsible for employee evaluation, training, Monthly inventory, P&L and Trained managers, Shift supervisors on operational procedures according to organization guidelines.
- Ensured freshness of ingredients and the highest levels of customer service, professional practices, strong product knowledge, cleanliness, and safety.
- Promoted 'always say yes' approach to relationship building between staff and guest, provide personalized, responsive service to create a quality experience and repeat business.
- Create innovative and creative marketing and advertising campaigns in various electronic print media outlets to promote various promotional offers and increase brand awareness in the local community.
- Monitoring of kitchen and employee activities, sales trending, scheduling, food ordering, and effectively cross-training employees to ensure maximum productivity.
- BBGM, Sanad Kingdom of Bahrain
Restaurant Manager/Culinary Manager
Romano's Macaroni Grill/Chili's Casual Dining Restaurants
Juffair, Kingdom of Bahrain
01.2008 - 01.2012
- My main responsibility is to ensure that the restaurant operates efficiently and profitably while maintaining their reputation and ethos. I also coordinate a variety of activities regarding day-to-day operations.
- I make it a point to maintain high standards of food, service, health and safety.
- Monitor BOH for consistent sanitation, line check for food quality and presentation.
- Part of my activities involves organizing marketing activities, such as promotional Events and specialties.
- Creating and executing plans for department sales, profit and staff development.
- Setting budgets and/or agreeing them with management.
- Jawad Business Group Kingdom of Bahrain
Echo italian Fine dining Restaurant Manager
Cinnamon Grand Hotelc
Colombo 02, Sri Lanka
01.2008 - 11.2008
- Colombo Sri Lanka
- Ensured seamless service by coordinating front and back-of-house operations to meet guest expectations.
- Implemented cost control measures to optimize food and beverage expenses while maintaining quality standards.
- Scheduled and managed staff shifts to align with peak service times and maximize efficiency.
- Conducted regular staff training sessions focusing on customer service excellence and health compliance.
- Monitored food quality and presentation to uphold restaurant standards and enhance guest satisfaction.
Fine dining Restaurant Manager/Cook Shift Leader
The Perk Simply Italian Restaurant
Al Khobar, Saudi Arabia
01.2005 - 01.2008
- Employ an efficient, high-energy and professional approach to store operations management to balance service with costs to ensure profitability.
- Promote guest satisfaction for steady repeat business.
- Coach / schedule servers to maximum levels of performance.
- Monitor BOH for consistent sanitation, line check for food quality and presentation.
- Purchase / control inventory with attention to budget guidelines.
- Monitored staff performance and provided ongoing feedback to enhance service quality and team morale.
- Implemented cost-saving measures that reduced operational expenses while maintaining high service standards.
- Developed and managed weekly staff schedules to ensure adequate coverage and minimize labor costs.
- Conducted regular training sessions to improve team skills in customer service and food safety protocols.
Restaurant Manager
Zeema Russian Restaurant and Pub
Union Place, Sri Lanka
01.2004 - 01.2005
- In charge of all FOH staff in general dining room functions, scheduling, monthly staff meetings, overseeing live musical entertainment.
- Other management duties included assisting servers, bartenders, busses, hostess and kitchen staff to ensure food and beverages are delivered to the guest in timely manner.
- Day to day responsibilities include preparing wine and liquor stock levels and ordering supplies.
- Preparing cash drawers and providing petty cash as required.
- Helping in any area of the restaurant when circumstances dictate.
- Suggesting guest on menu and wine choice.
- Recruiting, training and motivating staff.
Shift in Charge/Barista Shift Lead
Costa Coffee DCC
Dubai, UAE
01.2000 - 01.2003
- Coordinates the entire operation of the restaurant during scheduled shifts.
- Managing staff throughout their shift and providing them with feedback.
- Added to my duties is to make sure that all employees adhere to the company's uniform standards.
- Additional responsibilities as required.
- Maritime Mercantile International
- Supervised daily operations to ensure a smooth workflow and optimize customer service.
- Coordinated team schedules to ensure adequate staffing during peak hours.
- Monitored inventory levels and placed orders to maintain stock and minimize waste.
- Implemented training programs to enhance barista skills and improve service quality.
In the following positions: Senior Captain, Junior Captain, Waiter, Training cook
Don Stanley's Restaurant
Alexandra Place Colombo 07, Sri Lanka
01.1995 - 01.2000
- Checked areas available to guests to ensure cleanliness and appropriate set up.
- Welcomed customers to establishment and offered assistance with issues.
- Provided feedback on pilot performance during post-flight debriefings.
- Coordinated flight operations, maintenance, scheduling, and crew assignments.
- Advised management on any potential safety issues that may arise from certain changes in policy or procedures.
Education
G.C.E O/L Examination - Colombo, 10, Sri Lanka
Zahira College
Colombo, 10, Sri Lanka01.1995
Some College (No Degree) - Restaurant bar Service Course
Hotel Management, Catering & Nutrition College
Seeduwa SrilankaSeeduwa Srilanka
Skills
- Staff Training & Development
- Menu development
- Kitchen management
- Service quality
- Food safety compliance
- Customer relationship management
- P&L Management
- Budget & Labor Specifications
- Health & Safety Guidelines
- Process Improvement
- Cost Reduction
- Theft Control
- Auditing & Compliance
- Corporate
- Inventory Management
References
Available on request.
Training
- Manager IN DEVELOPMENT RESTAURANT BUSINESS, USA
- FIRST AID INITIAL RESPONSE, UAE
- WORKSHOP ON RMS & INTRODUCTION TO BASIC ACCOUNTING, UAE
- STAGE 2a FOOD HYGIENE AWARENESS AND ESSENTIAL FOOD HYGIENE, UAE
- FOOD HYGIENE BASICS, UAE
- GORDON'S BARTENDERS SEMINAR AND COCKTAIL COMPETITION, Sri Lanka
- TIME MANAGEMENT, Kingdom of Bahrain
- BASIC HEALTH AND SAFETY, Kingdom of Bahrain
Personal Information
- Date of Birth: 06/08/78
- Nationality: Sri Lankan
- Marital Status: Married
Timeline
Chef in Charge
Seaburry Restaurant
01.2024 - Current
Manager FOH/BOH
My Taco House
01.2023 - 01.2024
Manager Restaurant - Breeze Bar /Lagoon Restaurant /Cheers Pub / Echo Restaurant
Cinnamon Grand Hotel
01.2017 - 01.2023
Restaurant General Manager/Culinary Manager
Jimmy's Killer Prawns by Jimmy South African Food Chain
01.2015 - 01.2017
Restaurant General Manager
The Pizza Works Restaurant
01.2013 - 01.2014
Restaurant Manager/Culinary Manager
Romano's Macaroni Grill/Chili's Casual Dining Restaurants
01.2008 - 01.2012
Echo italian Fine dining Restaurant Manager
Cinnamon Grand Hotelc
01.2008 - 11.2008
Fine dining Restaurant Manager/Cook Shift Leader
The Perk Simply Italian Restaurant
01.2005 - 01.2008
Restaurant Manager
Zeema Russian Restaurant and Pub
01.2004 - 01.2005
Shift in Charge/Barista Shift Lead
Costa Coffee DCC
01.2000 - 01.2003
In the following positions: Senior Captain, Junior Captain, Waiter, Training cook
Don Stanley's Restaurant
01.1995 - 01.2000
G.C.E O/L Examination - Colombo, 10, Sri Lanka
Zahira College
Some College (No Degree) - Restaurant bar Service Course
Hotel Management, Catering & Nutrition College