Tuan Le

• Developed roadmaps to ensure Agile delivery of Development Operations' work streams.
• Facilitated communication between delivery staff and management.
• Collaborated with leadership to establish a Central DevOps environment.
• Managed 90-day delivery plans, aligning dependencies with business objectives.
• Created metrics to quantify results and decrease cycle times for deliverables.
• Served as Chief Scrum Master, mentoring a team of Scrum Masters.
• Facilitated Agile ceremonies, including daily stand-ups and sprint reviews.
• Defined project plans, objectives, and deliverables while tracking progress and reporting results.
• Directed a team of six DevOps Engineers, fostering a collaboration and high-performance environment.

• Spearheaded construction of a 2D/3D rendering platform, improving Supply Chain efficiency for athletic product design.
• Led three Agile scrum teams in a SAFe environment, fostering collaboration and timely delivery.
• Guided five Scrum Masters as Chief Scrum Master.
• Facilitated Agile ceremonies to strengthen team communication and collaboration.
• Coordinated cross-functional teams to adopt Scrum principles and practices effectively.
• Organized strategic release planning and tactical iteration sessions to align project objectives.
• Monitored project progress and risks, providing status updates to leadership stakeholders.
• Identified impediments and facilitated problem-solving sessions to remove obstacles for teams.

• Directed cross-functional teams to achieve product goals, improving global work processes.
• Facilitated stakeholder meetings for alignment and effective communication.
• Trained junior team members on best practices in project management.
• Simultaneously managed multiple projects while completing deadlines.
• Collaborated with senior management on strategic planning initiatives.
• Fostered collaboration by managing software vendor and business partner relationships.
• Oversaw development of WebMD's new Health Platform.
• Executed implementation projects for Jira products, integrating workflows and service desks.

• Developed strategic and tactical plans for a global revenue-generating application.
• Defined and managed product roadmap, (scope, timeline, schedule, technical requirements, and budget).
• Led cross-functional teams of designers, developers, architects, and business analysts to achieve product objectives.
• Facilitated sprint planning and review meetings to enhance team alignment and productivity.
• Created user stories and acceptance criteria to ensure development clarity and direction.
• Monitored project timelines and managed sprints to ensure timely delivery of features and updates.
• Tracked project progress, identified risks and dependencies, and reported status to leadership regularly.
• Updated executives and stakeholders on initiative health and progress consistently.

• Executed large-scale IT projects from conception to completion, meeting all deadlines and budgets.
• Led cross-functional teams to implement IT projects, ensuring alignment with stakeholder expectations.
• Developed comprehensive project plans to guide execution and monitor progress effectively.
• Defined project scope, timelines, schedules, budgets, and resource allocations for optimal efficiency.
• Oversaw project budgets, tracked expenses, and communicated milestones to key stakeholders.
• Documented project requirements and specifications to enhance team clarity and collaboration.
• Coordinated project schedules to align with resources and stakeholder needs.
• Achieved $200K revenue increase in first year through streamlined project management strategies.

• Developed software tools for CarePayment's member portal and internal teams.
• Managed product roadmap from concept to launch and ongoing maintenance.
• Created Go-to-Market plans based on comprehensive market data analysis.
• Oversaw product lifecycle for innovative healthcare solutions from ideation to launch.
• Collaborated with cross-functional teams to establish product requirements and specifications.
• Prioritized product backlog while coordinating sprint planning for development teams.
• Facilitated stakeholder meetings to align on product vision and gather feedback.
• Tracked KPIs related to usage metrics, customer satisfaction, and feature adoption rates.

• Developed insurance portals for Regence and Asuris, focusing on diverse health insurance products.
• Implemented Affordable Care Act requirements across platforms for compliance.
• Managed commercialization and validation processes for expanded healthcare service offerings.
• Conducted market research to identify user needs and healthcare finance trends.
• Facilitated stakeholder meetings to gather feedback and align product vision.
• Analyzed use cases to identify product gaps and improvement opportunities.
• Utilized agile methodology for planning, developing, launching, and maintaining software products.
• Tracked KPIs related to usage metrics and customer satisfaction scores.