Tuan Andy Tran
Fairfax,VA
Summary
Dynamic leader with a proven track record at Bank of Clarke, enhancing operational efficiency and fostering staff development. Mastered loan origination and portfolio management, achieving significant revenue growth. Excelled in relationship building, securing key accounts, and implementing innovative strategies. Skilled in credit risk management, driving a 80% increase in loan production.
Developed extensive leadership and strategic planning skills within fast-paced financial environment. Demonstrates expertise in financial analysis and risk assessment, along with excellent client relationship management. Seeking to transition to new exciting environment, leveraging strong analytical and decision-making capabilities.
Overview
22
22
years of professional experience
Work History
Vice President of Mortgage Lending
Bank of Clarke
03.2023 - Current
- Ensured quality control of loan files through rigorous auditing procedures before investor delivery.
- Increased loan production by streamlining mortgage lending processes and implementing more efficient systems.
- Collaborated with senior leadership on key decisions regarding company direction in response to changing regulatory environments.
- Enhanced communication channels between departments, fostering collaboration in achieving organizational goals related to mortgage lending operations.
- Implemented risk management strategies to minimize default rates while maintaining a competitive product offering.
- Negotiated favorable terms with investors and secondary market partners for optimal pricing on mortgage loans.
- Developed new mortgage products for diverse client needs, resulting in higher customer satisfaction rates.
- Provided ongoing training and development opportunities for loan officers, increasing their knowledge base and closing ratios.
- Improved underwriting processes to reduce turnaround time for loan approvals, enhancing customer experience and loyalty.
- Optimized technology solutions for smoother processing of applications, reducing manual errors and increasing efficiency across teams involved in the mortgage lending process.
- Maximized profitability by refining pricing models based on credit risk assessments.
- Launched targeted marketing campaigns to attract new clientele, expanding market share within the industry.
- Oversaw compliance efforts, ensuring adherence to federal and state regulations throughout the mortgage lending process.
- Analyzed market trends and competitor offerings to inform strategic planning for future growth initiatives within the organization.
- Reduced delinquency rates with proactive borrower outreach programs during challenging economic times.
- Spearheaded successful expansion into new markets, resulting in increased loan volume and revenue growth.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Utilized financial software to prepare consolidated financial statements.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Vice President of Sales
Ameris Bank
08.2021 - 03.2023
- Increased sales revenue by developing and implementing innovative sales strategies.
- Secured key accounts with targeted presentations, strengthening brand reputation amongst industry leaders.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Spearheaded expansion into new territories, establishing a strong presence in untapped markets.
- Implemented data-driven decision-making processes, enabling informed strategic choices that positively impacted the bottom line.
- Identified new business opportunities through comprehensive market analysis and trend forecasting.
- Utilized advanced analytics to assess performance metrics and refine sales tactics accordingly.
- Fostered performance development of staff through ongoing coaching and mentoring on best practices.
- Improved profitability by optimizing pricing strategies and cost controls.
Vice President of Sales
Citizens Bank
12.2015 - 09.2021
- Increased sales revenue by developing and implementing innovative sales strategies.
- Secured key accounts with targeted presentations, strengthening brand reputation amongst industry leaders.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Spearheaded expansion into new territories, establishing a strong presence in untapped markets.
- Enhanced customer satisfaction through fostering strong relationships and providing exceptional service.
- Implemented data-driven decision-making processes, enabling informed strategic choices that positively impacted the bottom line.
- Identified new business opportunities through comprehensive market analysis and trend forecasting.
AVP of Sales
Wells Fargo Home Mortgage
10.2002 - 12.2015
- Developed and maintained strong relationships with clients, resulting in increased business opportunities.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Improved customer satisfaction by streamlining processes and implementing new strategies.
- Enhanced team productivity by providing training and mentorship to junior staff members.
- Increased revenue by developing targeted sales strategies tailored to specific customer segments.
- Oversaw talent acquisition efforts, selecting top candidates who contributed significantly to organizational success.
- Led initiatives focused on employee engagement, resulting in higher retention rates and improved workplace morale.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Arts - General Study
Pierce College
Woodland Hills, CASkills
- Operational efficiency
- Staff development
- Loan origination
- Portfolio management
- Underwriting expertise
- Credit risk management
- Documentation review
- Loan underwriting
- Credit analysis
- Cash flow analysis
- Financial assessment
- Relationship building and management
Accomplishments
- Collaborated with team of 10 in the business development of new markets.
- Supervised team of 15 staff members.
- Achieved 100% in sales goal by introducing Tableau/Salesforce/Unify for relationship management tasks.
- Achieved 100% in new loan funded through effectively helping with internal clients database.
- Increased higher quality of Customer Service Loyalty by implementing post closing touch points by 1000%
- Transitioned from current mortgage origination software to a new and improved version of Encompass
Affiliations
- NAHREP-National Association of Hispanic Real Estate Professionals
- NVAR-Northern Virginia Association of Realtors
- AREAA-Asian Real Estate Association of America
- VBA-Virginia Banker Association
- MBA-Mortgage Banker Association
Timeline
Vice President of Mortgage Lending
Bank of Clarke
03.2023 - Current
Vice President of Sales
Ameris Bank
08.2021 - 03.2023
Vice President of Sales
Citizens Bank
12.2015 - 09.2021
AVP of Sales
Wells Fargo Home Mortgage
10.2002 - 12.2015
Associate of Arts - General Study
Pierce College
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