Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tuavao Mailo

Garland,TX

Summary

Proven leader with a track record of delivering high-quality projects on time and within budget at Piper Weatherford. Excelled in project management and customer service, showcasing exceptional organizational abilities and collaboration skills. Achieved 100% accuracy in financial transactions, demonstrating a strong aptitude in financial mathematics and a commitment to excellence.

Overview

11
11
years of professional experience

Work History

Project Manager

Piper Weatherford
05.2022 - Current
  • Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
  • Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Prepared detailed reports on project status
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Leasing Manager

American Assets And Trust
07.2019 - 03.2022
  • Collected, completed, and processed lease applications.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Managed daily and weekly marketing and leasing plans.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.

Chief Operating Officer

Kaiser Permanente
07.2017 - 07.2019
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
  • Improved data accuracy by meticulously verifying and correcting information during entry.
  • Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.

Financial Service Rep.

San Diego County Credit Union
12.2012 - 07.2017
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Utilize account information to ask pertinent questions to assess member's financial needs to offer the best products and services to cross-sell.
  • Balanced a large amount of cash on the daily resulting in 100% accuracy
  • Performed account opening and closing procedures. Withdraw and Deposit funds into accounts.
  • Pulled credit and approved and denied laons offered within the credit union.

Education

BBA - Finance

Ashford University
San Diego, CA
09.2017

Skills

  • Project Management
  • Project planning and development
  • Customer service and assistance
  • Typing speed accuracy
  • Microsoft Word Mastery
  • Google Docs proficiency
  • Organizational abilities
  • Collaboration and Teamwork
  • Excellent Multitasking
  • Excellent timing
  • Confident Speaker
  • Financial Mathematics
  • Marketing and Leasing

Timeline

Project Manager

Piper Weatherford
05.2022 - Current

Leasing Manager

American Assets And Trust
07.2019 - 03.2022

Chief Operating Officer

Kaiser Permanente
07.2017 - 07.2019

Financial Service Rep.

San Diego County Credit Union
12.2012 - 07.2017

BBA - Finance

Ashford University

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