Tubal Monsalve
Tracy,California
Summary
Dynamic and results-driven Quality Manager with over 30 years of experience in the glass industry. Proven track record of enhancing quality assurance processes, driving operational excellence, and ensuring customer satisfaction across manufacturing facilities. Expertise in implementing quality management systems, leading cross-functional teams, and executing strategic initiatives that improve efficiency and reduce costs. Adept at conducting audits, developing training programs, and fostering a culture of continuous improvement.
Overview
26
26
years of professional experience
Work History
Category Quality Manager
O-I
01.2024 - 10.2024
- Dramatically reduced customer claims in the Food Industry from over 2 million in 2023 to below 500,000 by October 2024.
- Ensured high-quality satisfaction for all Food and Non-Alcoholic Beverages customers across the United States and Canada.
- Spearheaded quality assurance initiatives for specific product categories in glass manufacturing, collaborating with cross-functional teams to uphold product quality, ensure compliance with industry standards, and enhance customer satisfaction.
- Utilized analytical skills and quality management principles to drive continuous improvement and achieve operational excellence.
- Managed a team of Quality Service Technicians (QST) dedicated to Food and Non-Alcoholic Beverages, fostering a culture of quality and service excellence.
- Supported international teams in Colombia, Argentina, Brazil, and China to meet U.S. customer standards for wine container production.
Area Quality Manager
O-I
06.2020 - 12.2023
- Monitored standards compliance across multiple facilities in the U.S. and Canada.
- Verified compliance of products with required standards and specifications.
- Developed action plans to bridge quality gaps across plant locations through quality audit processes.
- Facilitated quality training initiatives for plant staff and addressed significant quality issues at strategic locations.
- Managed quality capital initiatives and monitored Root Cause and Corrective Action (RCCA) reports for effectiveness.
- Supported New Product Development (NPD) processes and import/export product transfers while establishing and negotiating Quality Agreements with customers.
Manager Regional Plant Quality
O-I
01.2011 - 06.2020
- Achieved a 30% reduction in customer complaints in 2011 across Oakland, Portland, and Los Angeles facilities.
- Leveraged 16 years of experience in the wine industry to enhance bottle specifications and performance, including a complete overhaul of cold-end surface treatments and significant upgrades to cold-end measurement systems.
- Implemented plant quality standards in West Coast facilities, aligning operations with best-in-class practices.
- Enhanced problem-solving capabilities within manufacturing plants, fostering a culture of continuous improvement.
- Mentored plant quality managers in the western region, promoting professional development and adherence to quality standards.
- Conducted comprehensive plant audits to evaluate quality systems, identifying gaps against industry benchmarks.
- Assisted plants in developing actionable plans to address audit findings, improving overall quality performance.
- Developed and executed a strategic quality direction for manufacturing plants, implementing training programs to elevate quality awareness and compliance.
Lean Six Sigma Black Belt
O-I
06.2007 - 12.2010
- Led six projects in wine production facilities, resulting in cost savings exceeding $300,000
- Exceeded financial objectives by 30%
- In 2009 Trained and coached 7 Green Belt candidates and certified 2 of them
Industry Quality Manager
O-I
09.2006 - 06.2007
- Improved customer quality complaints by 10% in the Wine Industry
- Oversaw quality management for wine production facilities and wine customers in the United States and Canada
Plant Manager
O-I
02.2004 - 09.2006
- Reduced Total Plant Held Ware from 25,000 to under 500 gross and daily held ware from 5% to under 1%.
- Supervised a team of over 200 employees (both direct and indirect reports) and improved plant efficiency from 79% to 87%, leading to increased revenue generation expanding from a 1-furnace, 2-machine operation to a 2-furnace, 4 machine operation.
Quality Manager
O-I
01.2003 - 01.2004
- Company Overview: Dominican Republic
- International assignment to bring recent acquired plant to superior quality standards
- Total Plant non-conformity product was brought and kept down from 25,000 to below 500 gross
- The daily non-conformity product improved from 5% to less than 1%
- Exceptional Quality Product, no customer complaints during this assignment
- Dominican Republic
Industry Quality Engineer (Liquor, Pharmaceutical, and Wine)
O-I
01.1999 - 01.2003
Education
FSSC 22000 FSM Auditor/Lead Auditor -
Certification
01.2018
Lean Six Sigma Black Belt -
George Group
01.2010
Pathways to Leadership Program -
Certification
01.2008
Leadership Development Program -
Certification
01.1998
Systems Engineer -
.
01.1994
Skills
- Expertise in Glass Containers Quality Assurance
- Lean Six Sigma Methodologies
- Project Management in International Environments (Colombia, Puerto Rico, Argentina, Brazil, Peru, Ecuador, and China)
- Total Quality Management
- Mastery of quality processes
- Analytical mindset
- Operational Improvements
- Regulatory Compliance
- Continuous Improvement
- Supplier quality management
- Supplier Relationship Management
Timeline
Category Quality Manager
O-I
01.2024 - 10.2024
Area Quality Manager
O-I
06.2020 - 12.2023
Manager Regional Plant Quality
O-I
01.2011 - 06.2020
Lean Six Sigma Black Belt
O-I
06.2007 - 12.2010
Industry Quality Manager
O-I
09.2006 - 06.2007
Plant Manager
O-I
02.2004 - 09.2006
Quality Manager
O-I
01.2003 - 01.2004
Industry Quality Engineer (Liquor, Pharmaceutical, and Wine)
O-I
01.1999 - 01.2003
FSSC 22000 FSM Auditor/Lead Auditor -
Certification
Lean Six Sigma Black Belt -
George Group
Pathways to Leadership Program -
Certification
Leadership Development Program -
Certification
Systems Engineer -
.
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