Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Mini Maxwell Award Recipient
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Tucker Evans

Lititz,PA

Summary

Results driven sales representative with a proven track record of exceeding sales goals and building strong customer relationships. Expertise in effective communication, independent problem-solving, and providing valuable insights into the needs of organizations. Provides honest and trustworthy advice to customers. Proficient in managing, scheduling, and logistics to ensure smooth delivery to customers. Provides responsive customer service when dealing with product issues or concerns. Adept at utilizing multiple platforms to generate business leads and maintain a strong pipeline of opportunities.

Overview

6
6
years of professional experience

Work History

Commercial Solution Sales Specialist

Armstrong Ceilings
11.2024 - Current
  • Works with Distribution and Contract Managers to evaluate and price projects.
  • Qualifies incoming project inquiries and converts in active opportunities.
  • Develops and maintains an understanding of competitive products and market dynamics.
  • When necessary, research to find alternative product solutions that fit within the project goals and budget requirements.
  • Engage with distributors to address project challenges and explore value-added solutions.
  • Provide technical and product expertise to customers by communicating clearly and effectively.
  • Document all customer interactions and project updates in Salesforce.
  • Review project specifications to ensure clarity, completeness, and alignment with bid requirements.

Territory Sales Rep

American Woodmark
11.2022 - 08.2024
  • Developed and implemented a comprehensive sales strategy to drive revenue growth in assigned territory.
  • Cultivated strong relationships with kitchen designers and contractors to become their go-to resource for the company's products.
  • Utilized in-depth knowledge of product specifications and benefits to provide expert advice to customers.
  • Conducted market research to identify new business opportunities and stay up to date on industry trends.
  • Provided exceptional customer service by promptly addressing product issues or concerns and delivering timely solutions.
  • Drove product adaptation by training designers on product display and effectively communicating product features and benefits to customers.
  • Managed complex logistics to ensure on-time delivery of products to customers and proactively troubleshoot any potential issues.
  • Worked collaboratively with internal teams such as marketing, customer service, and logistics to ensure seamless customer experiences.
  • Continuously analyzed and optimized sales performance by tracking metrics such as pipeline growth, sales conversion rates, and revenue per customer.

Territory Sales Manager

Brown Bearing and Drive Solutions
08.2019 - 04.2022
  • Developed and executed a comprehensive sales strategy that met and exceeded quarterly sales goals, resulting in a 30% increase in sales revenue in the assigned territory.
  • Collaborated with managers to address customer concerns and employee matters, ensuring high levels of customer satisfaction and employee engagement.
  • Managed a large portfolio of accounts and consistently delivered timely and accurate quotes and orders, which resulted in an increase in customer retention.
  • Generated a strong pipeline of business leads by leveraging multiple platforms, including social media, email campaigns, and cold calling.
  • Provided expert advice to customers on product selection and specifications, resulting in increased customer satisfaction and repeat business.
  • Conducted regular market research to identify new business opportunities and stay up to date on industry trends, enabling the company to remain competitive in a rapidly evolving marketplace.
  • Managed complex logistics to ensure on-time delivery of products to customers, proactively troubleshooting any potential issues that may arise.

Education

Bachelor of Arts - Communications

McDaniel College
08.2019

Diploma - undefined

Manheim Township High School
06.2015

Skills

  • Consistently resolved conflicts with tact and diplomacy, using active listening and effective communication to de-escalate challenging situations and build positive relationships with customers
  • Applied critical thinking skills to analyze complex problems and develop creative, effective solutions that optimized operations and improved business outcomes
  • Provided exceptional customer service, fostering a customer-centric culture that prioritized customer needs and exceeded expectations
  • Built strong relationships with colleagues through effective interpersonal communication skills, fostering collaboration and teamwork across departments and functions
  • Managed inventory with precision, optimizing stock levels and reducing waste to maximize profitability and customer satisfaction
  • Organized and planned work effectively, utilizing tools and resources to manage priorities, meet deadlines, and deliver high-quality results
  • Conducted thorough research and analysis to identify trends, opportunities, and risks, informing strategic decision-making and improving business outcomes
  • Demonstrated excellent time management skills, effectively balancing competing priorities and delivering results on time and within budget
  • Communicated clearly and persuasively in both written and verbal communication, tailoring messages to diverse markets and customers to drive positive outcomes
  • Displayed an unwavering attention to detail, ensuring accuracy and precision in all tasks
  • Proficient in Salesforce, Excel, Photoshop, and InDesign
  • Value-based selling
  • Objection handling

Accomplishments

  • Achieved an increase in total territory revenue by value based and problem solving selling.
  • Resolved product issue through consumer testing.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Timeline

Commercial Solution Sales Specialist

Armstrong Ceilings
11.2024 - Current

Territory Sales Rep

American Woodmark
11.2022 - 08.2024

Territory Sales Manager

Brown Bearing and Drive Solutions
08.2019 - 04.2022

Diploma - undefined

Manheim Township High School

Bachelor of Arts - Communications

McDaniel College

Mini Maxwell Award Recipient

Award granted to High School football players in Pennsylvania, NJ and Delaware based on athletic contributions, Academics and community service. 

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