Tucker Morgan

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Trained new staff in bussing and cleaning procedures.
• Improved customer satisfaction rates by answering customers' questions and resolving issues.

• Manager of two locations (17 staff members)

• Responsible for keeping two locations up to health code standards

• Deep cleaning

• Cake decorating

• Team termination/ discipline

• Crew & customer problem resolving

•Manager training

• Responsible for inventory taking

• Schedule making

• Hosting of upsales & team meetings

• Staying up to date with brand standards

• Register & money handling

• Food handlers permit

• Customer service

• Working 11+ hours in a fast paced environment

• Time management

• Responsible for brand advertising of deals / new menu items in both shop locations

• Respnsible for food shelf lives & datecoding

• Responsible for training crew on how to make all menu food items

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Returned unwanted items to correct store locations and restocked shelves.
• Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
• Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
• Assisted customers with large purchases by carrying items to vehicles.
• Restocked and organized merchandise in front lanes.