Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Tucker Pedersen

Elk Ridge,Utah

Summary

Hi, my name is Tucker and I'm an innovator at heart. I thrive on my ability to swiftly grasp new concepts and pivot strategies to stay ahead in an ever-evolving technology landscape. With a background in maintaining client relationships and implementing new strategies and software across the non-profit and for-profit sectors, I have honed my skills in quick learning and agile adaptation, enabling me to navigate complex challenges and seize emerging opportunities. My commitment to staying at the forefront of trends, paired with my hands-on experience, positions me as a valuable asset in delivering results and innovation. Let's connect and explore how I can contribute to your team's success.

Overview

3
3
years of professional experience

Work History

Amazon Account Manager

Nutricost
05.2023 - Current
  • Oversaw creation and implementation of various SEO, inventory tracking, Amazon fulfillment, data analysis, and rank tracking processes for over 2,000 unique ASINs, cataloging them and maintaining a continually accurate product database.
  • Proved effectiveness in a hybrid remote environment, and developed time management techniques to maximize efficiency.
  • Worked side-by-side with the warehouse team to ensure proper communication and shipment.
  • Coordinated with internal teams via email and project management software to facilitate prompt delivery of client projects.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
  • Participated in regular check-in meetings and communications with clients across a variety of brands to provide relevant assistance.
  • Escalated issues through the internal chain of command, and through Amazon's own support services.

Inventory Catalog Specialist

Good Earth Markets
11.2022 - 05.2023
  • Provided detailed inventory cataloging for a retail store, ensuring rolling stock while managing and optimizing storage space.
  • Improved internal communication between departments regarding inventory levels and maintenance of said levels.
  • Streamlined internal processes by creating organizational systems.

Peer Coach

Utah Tech University
08.2022 - 11.2022
  • Provided support to first-year students experiencing the transition from high school to college.
  • Received QPR certification and mentorship certification training as a part of the training process.
  • Helped clients achieve work-life balance through time management techniques and prioritization exercises.
  • Fostered a non-judgmental and empathetic atmosphere, enabling clients to feel comfortable sharing their thoughts, feelings, and experiences.
  • Established trust-based relationships with clients, fostering open and effective communication and enabling productive coaching sessions.

Online Outreach Specialist

Sweden Stockholm Mission - The Church of Jesus Christ of Latter-Day Saints
05.2021 - 05.2022
  • Volunteer position with a non-profit charitable organization in the greater Stockholm area in Sweden.
  • Developed internal processes designed to maintain our nonprofit group's client data while conforming to European GDPR data privacy standards.
  • Developed and maintained relationships with community organizations and agencies.
  • Built and maintained contact and referrals database for leads generated by local groups across the country.
  • Networked across the cities of Stockholm and Västerås, as well as Dalarna County to build new connections and make initial contacts with prospective beneficiaries in the community.

Education

Bachelor of Science - Information Systems

Utah Valley University
Orem, UT
05.2026

Associate of Arts - Information Systems

Utah Tech University
St. George, UT
05.2023

Skills

  • On-The-Fly Problem Solving
  • Effective Communication
  • Time Management
  • Analytical and Methodical
  • Search Engine Optimization
  • Telephone and Email Etiquette
  • Customer Relationship Management Software
  • Technical Troubleshooting
  • Client Training

Languages

English
Native or Bilingual
Swedish
Full Professional
Spanish
Limited Working

Timeline

Amazon Account Manager

Nutricost
05.2023 - Current

Inventory Catalog Specialist

Good Earth Markets
11.2022 - 05.2023

Peer Coach

Utah Tech University
08.2022 - 11.2022

Online Outreach Specialist

Sweden Stockholm Mission - The Church of Jesus Christ of Latter-Day Saints
05.2021 - 05.2022

Bachelor of Science - Information Systems

Utah Valley University

Associate of Arts - Information Systems

Utah Tech University

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Tucker Pedersen