TUCKER SHEPARD
Salt lake city,UT
Summary
Dynamic server with extensive experience at Fleming's Prime Steakhouse, excelling in fine-dining service and guest satisfaction. Expert in menu knowledge and wine pairings, fostering loyalty through strong customer relationships. Proven ability to coordinate VIP events and collaborate effectively with kitchen staff, ensuring seamless operations during peak hours.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Event Coordinator
Hygee River Ranch
11.2024 - Current
- Developed event timelines and budgets to ensure seamless execution of events.
- Collaborated with vendors to negotiate contracts and secure optimal services for events.
- Managed on-site event operations, ensuring adherence to schedules and addressing any issues promptly.
Server
Valters
01.2025 - Current
- Served guests tableside to create an elevated dining experience
- Delivered exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Coordinated dining area setup and maintained cleanliness to enhance guest experience.
Server
Fleming's Prime Steakhouse and Wine Bar
05.2014 - 11.2024
- Provided top-tier service in a fine-dining environment, ensuring high guest satisfaction.
- Managed all aspects of table service, including order taking, serving food and beverages, and clearing tables.
- Maintained in-depth knowledge of menu items and wine pairings to assist guests with recommendations.
- Planned and coordinated VIP private dining events as a private dining captain.
- Worked collaboratively with kitchen staff and management to ensure smooth operations during peak hours.
- Built strong relationships with regular customers, contributing to increased guest loyalty and repeat business.
BACKWAITER / EXPO
Fleming's Prime Steakhouse and Wine Bar
03.2012 - 05.2014
EXPO
Thaifoon Taste of Asia
11.2010 - 12.2011
BUSSER
Baja Cantina
02.2009 - 07.2010
Education
COMMUNICATIONS
University of Utah
Skills
- Provided top-tier service in a fine-dining environment, ensuring high guest satisfaction
- Coordinated large prix fixe dinners for VIP guests and corporations
- Built strong relationships with regular customers, contributing to increased guest loyalty and repeat business
- Managed all aspects of table service, including order taking, serving food and beverages, and clearing tables
- Maintained in-depth knowledge of menu items and wine pairings to assist guests with recommendations
- Worked collaboratively with kitchen staff and management to ensure smooth operations during peak hours
Certification
- 2024-2025 Food Handlers Permit
- 2024-2025 Sips and Tips
Timeline
Server
Valters
01.2025 - Current
Event Coordinator
Hygee River Ranch
11.2024 - Current
Server
Fleming's Prime Steakhouse and Wine Bar
05.2014 - 11.2024
BACKWAITER / EXPO
Fleming's Prime Steakhouse and Wine Bar
03.2012 - 05.2014
EXPO
Thaifoon Taste of Asia
11.2010 - 12.2011
BUSSER
Baja Cantina
02.2009 - 07.2010
COMMUNICATIONS
University of Utah
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