Healthcare Platform Product Manager specializing in interoperability and identity within complex healthcare environments. I lead integration and governance initiatives that strengthen security, simplify onboarding, and enable enterprise clients to scale with confidence. Focused on building secure, future-ready platforms that deliver measurable operational impact.
Overview
17
17
years of professional experience
Work History
Solution (Product) Manager
Wellsky
08.2023 - Current
Owned enterprise customer identity and access management modernization, defining the phased roadmap and rollout strategy for federated Okta and MFA across Home Health and Hospice platforms; strengthened user lifecycle governance, improved deprovisioning controls, and reduced unauthorized access exposure following security incidents.
Spearheaded cross-business-unit integration consolidation, aligning stakeholders on priorities and sequencing a multi-phase roadmap to replace legacy integration stacks with a unified shared architecture; standardized deployment models, reduced architectural fragmentation, and enabled centralized logging and future SIEM readiness.
Designed and launched an enterprise-grade corporate user management platform for a top-10 national home health provider, translating enterprise client needs into prioritized requirements and delivering a phased rollout that accelerated roadmap delivery by >50%; enabled scalable identity governance, multi-clinic configuration control, and streamlined third-party integration management.
Manager of Professional Services
Wellsky
08.2021 - 05.2023
Led a team of up to 14 consultants responsible for clinical onboarding, configuration, and training for Home Health and Hospice clients (Kinnser & Consolo), delivering both remote and onsite implementations ranging from small projects to enterprise-wide multi-clinic deployments.
Directed the Home Health integrations services team, overseeing new point-to-point ADT, medication, DME, and supply integrations while managing onboarding and support across 20+ vendor partnerships and facilitating more than 500 point-to-point integrations annually.
Manager of Research and Development
Hyland Software
08.2018 - 08.2021
Led a cross-functional team of up to 11 engineers, QA, and architects delivering enterprise enhancements across intelligent document and medical records solutions within a Scaled Agile framework.
Owned end-to-end feature delivery—from prioritization through development, QA, CI/CD, and release—partnering closely with Product Owners and Scrum leadership to align roadmap execution with business objectives.
Manager of Professional Services
Hyland Software
05.2015 - 08.2018
Directed a national team of project managers and consultants delivering enterprise ECM implementations across higher education, government, and commercial sectors, overseeing projects up to $1M in scope.
Partnered with product and sales leadership to architect solution proposals, improve delivery methodology, and drive customer adoption of platform enhancements.
Senior/Lead Consultant
Perceptive Software/Lexmark
08.2009 - 05.2015
Performed quality assurance duties for design and delivery of Higher Education ECM solutions.
Acted as a subject matter expert in the development of Enterprise Content Management solutions at Perceptive Software products.
Assisted in all phases of project lifecycle including pre-sales, analysis and discovery, solution design, build/delivery, testing, and pre/post go-live.
Mentored a team of consultants and acted as an escalation point for project-related issues with Perceptive Content and Intelligent Capture and related solutions as the subject matter expert.
Co-led a team to build the methodology used for all projects within Professional Services.
Executive Director, Data Science & Analytics – Specialty Pharmacy at CVS HealthExecutive Director, Data Science & Analytics – Specialty Pharmacy at CVS Health