Tucker Thomas
Crestview
Summary
Dedicated professional with a strong background in automotive detailing at Auto Detailing & Accessories Northwest Florida. Proven ability to enhance customer satisfaction through exceptional service and meticulous cleaning techniques. Skilled in both interior and exterior detailing, utilizing professional-grade tools while maintaining composure in high-pressure situations. Committed to delivering outstanding results and fostering client loyalty.
Overview
1
1
year of professional experience
Work History
Car Detailer
Auto Detailing & Accessories Northwest Florida
04.2024 - 08.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Applied protective agents, including sealants, to protect surfaces.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Customer Service Representative
Big Kahuna's Destin
05.2023 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Crestview High School
1250 N Ferdon BlvdSkills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Exterior detailing
- Hand tools
Timeline
Car Detailer
Auto Detailing & Accessories Northwest Florida
04.2024 - 08.2024
Customer Service Representative
Big Kahuna's Destin
05.2023 - 08.2023
Crestview High School
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