Tucker Wools
Zimmerman,MN
Summary
Dynamic Product Specialist with a proven track record at Shared Solar Advisors, excelling in customer support and sales analysis. Leveraged CRM expertise and market research to enhance product performance, achieving significant customer satisfaction. Skilled in strategic planning and relationship management, adept at fostering team collaboration and driving continuous improvement with a keen eye for industry trends.
Overview
2
2
years of professional experience
Work History
Product Specialist
Shared Solar Advisors
Bloomington, MN
06.2023 - Current
- Provided exceptional customer support, resolving issues and ensuring customer satisfaction.
- Prepared reports on sales figures, competitor activities, and customer feedback.
- Utilized CRM systems to track customer interactions and feedback for continuous improvement.
- Maintained up-to-date knowledge of industry trends and competitor products.
- Maintained positive working relationship with fellow staff and management.
- Analyzed sales data to understand product performance and identify areas for improvement.
- Participated in sales meetings and calls, providing expert product knowledge and support.
- Researched competitor products and consumer interests to anticipate and answer questions, providing more information.
- Demonstrated and explained products, methods or services to induce prospective clients.
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
- Researched industry trends and technology advancements to inform product development efforts.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
High School Diploma -
Monticello High School
Monticello,MN06-2023
Skills
- Sales analysis
- Customer support
- CRM utilization
- Market research
- Data reporting
- Product demonstration
- Strategic planning
- Relationship management
- Industry awareness
- Problem solving
- Technical specifications
- Effective communication
- Team collaboration
- Continuous improvement
- Creative solutions
- High technical skills
- Sales support
- Public relations
- Demonstrations
- Market analysis
- Outstanding interpersonal skills
- Competitive analysis
- Excellent positive attitude
- Business analysis
- Sales expertise
- Attention to detail
- Application support
- Microsoft certification
- Organizational skills
- Teamwork
- Teamwork and collaboration
- Network configuration
Timeline
Product Specialist
Shared Solar Advisors
06.2023 - Current
High School Diploma -
Monticello High School
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